Tim Gonzales

We bought our 2021 Subaru Forester Limited from Shingle Springs Subaru in February 2024 even though there are other Subaru dealers closer to where we live in Roseville. We are completely satisfied with Springs Subaru in February 2024 even though there are other Subaru dealers closer to where we live in Roseville. We are completely satisfied with the experience and with the way Tim and Jeff handled the whole transaction. All our questions were answered and we will definitely be visiting them again when we need another car. Omar handled the finance end of the transaction and we are also extremely satisfied with the way he walked us through finalizing the purchase. We can't say enough good things about Shingle Springs Subaru. If they are a little further away from you I can tell you they are definitely worth the trip! Update about Service Department 3/26/24: We bought some window deflectors online from Shingle Springs Subaru and I included a note that we were going to schedule a service appointment to have them installed. I scheduled a service appointment online for 9:00 AM today to have them install the window deflectors and included a note their parts department had them on order. They were done and we were on our way by 10:15 AM. Mike, the service advisor was super friendly and helpful and made the visit overall a successful visit. We are very happy with their sales and service and will be bringing our car there for service from now on! More

Helpful 0

Report | Print

AWESOME service from the initial web contact through after delivery! Excellence in service, explanation of the car's features, time and care given to customers. If you're looking for a low-pressure deal after delivery! Excellence in service, explanation of the car's features, time and care given to customers. If you're looking for a low-pressure dealership with fantastic staff and follow-through, then you've found the ideal place. We contacted the dealer to inquire about stock, had an extremely helpful reply back. We went up and test drove one of the vehicles we were interested in and obtained a quote. Our experience with both the vehicle brand and the dealership was so fantastic, that we ended up going back and buying another vehicle (a Legacy). So, we bought TWO cars from them in 5 days! How often can anyone offer that kind of positive testimony? More

Helpful 0

Report | Print

Was a great experience overall. They truly care about their customers. From start to finish I felt like I was in good hands. Best car buying experience I have ever had. They truly care about their customers. From start to finish I felt like I was in good hands. Best car buying experience I have ever had. More

Helpful 0

Report | Print

Took us as a walk in and spent as much time as we needed to gain our satisfaction. to gain our satisfaction. More

Helpful 0

Report | Print

Want to make the client happy, follow up never try to talk you in to work that is not needed talk you in to work that is not needed More

Helpful 0

Report | Print

Professional, polite, and no-pressure. We bought a brand new Subaru outback from Tim about 3 years ago. I contacted Tim Gonzales and before I drove 1 hour to meet hime, I had already talke We bought a brand new Subaru outback from Tim about 3 years ago. I contacted Tim Gonzales and before I drove 1 hour to meet hime, I had already talked about price ranges, especially for Costco members and their auto buying program. Tim was polite, and professional. I do not do well with sales people that put high pressure, and made it clear to Tim. He did not put any pressure on me at all. I hate the car buying experience and process in general, but with Tim, it was quite easy, smooth and to my satisfaction. I will be going back to Tim. The dealership is not important to me, the sales person who works in sync with me is. More

Helpful 0

Report | Print

My experience Shingle Springs Subaru is an outstanding company to do business with! Employees like Tim make your experience painless and amazing! We will be custo Shingle Springs Subaru is an outstanding company to do business with! Employees like Tim make your experience painless and amazing! We will be customers for life!!! Thank you Tim?? More

Helpful 0

Report | Print

Very helpful people Helpful, patient, courteous and pleasant. From the salesman, to the f\purchase/registration, to ordering the car, and taking delivery. I just can't sa Helpful, patient, courteous and pleasant. From the salesman, to the f\purchase/registration, to ordering the car, and taking delivery. I just can't say enough good things about them, even the Service writers and the clerks inside service. Even when I returned a couple weeks later to have Justin help me answer some questions and then to service to have my rain guards put on, I still got smiles and hello's with good customer service and care. I would definatley recommend Dealership and ask for Tim Gonzales More

Helpful 0

Report | Print

Excellent experience from Start to Finish Exceeded expectations from every aspect. Initial contact through test drives and car selection went super smooth. We then waited for the car to Exceeded expectations from every aspect. Initial contact through test drives and car selection went super smooth. We then waited for the car to arrive and after a final check decided to purchase. What a great experience with a mellow atmosphere all the way through. Thank you Shingle Springs Subaru. My first Subaru. Looking forward to the years ahead. More

Helpful 0

Report | Print

Low stress - pleasant experience Not many people think buying a car is "fun". And typically, it is not fun. This time it was just that - fun! After a lot of research and test driving Not many people think buying a car is "fun". And typically, it is not fun. This time it was just that - fun! After a lot of research and test driving a few of the top contenders, I knew exactly what I wanted. Easy to check inventories and find the car you want online. At my husband's recommendation I got an online bid from this dealership. The pricing beat what I spend over 4 hours at a Big Mall dealer trying to obtain. I called to secure the car I selected at the fair price they offered. Took an easy drive up to Shingle Springs the next day to meet Tim who let me take my new car out for a spin while they checked out my trade-in. Finished up the paperwork...got a great Subaru incentive. Everyone I dealt with made my experience pleasant - Tim, Brett and Justin. I would highly recommend this dealership if you are looking for a new Subaru, period! Don't think you can't get a good price at a dealership nestled in the foothills...away from the big Auto Malls. Because you can. I LOVE my new car <3 More

Helpful 0

Report | Print