Tiffany Peoples
Tiffany Peoples at Toyota of Scranton
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Tiffany Peoples | Page 3

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
281 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

10 yrs, 9 mos

5.0

281 Reviews

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281 Reviews of Tiffany Peoples

August 15, 2022

Dealership Rating
Employee Rating

the recall repair was completed within the proposed time frame and fully explained. the review of my truck for potential repairs was a plus and detected a issue that needed to be addressed and cost estimate More

by PSIDOREK
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow , Travis Langlois, Curt Manck, Edward Rewt

Aug 15, 2022

Toyota of Scranton responded

PSIDOREK, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

July 22, 2022

Dealership Rating
Employee Rating

Very good service, as usual! There’s never been an issue, and if there were, I’m sure they’d make it right. More

by JRSHERIDAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Toyota of Scranton responded

JRSHERIDAN3, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 08, 2022

Dealership Rating
Employee Rating

I am used to getting excellent service from Toyota of Scranton. My last experience was not so excellent and I called to let them know. Their manager called me and I made him aware of the issue and told h More

by STARGAZRBONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, james Brown

Jul 08, 2022

Toyota of Scranton responded

Hi STARGAZRBONNIE, Thank you for telling your story of your experience at our dealership. We are delighted your issue was resolved in a timely manner...that is our goal. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

March 21, 2022

Dealership Rating
Employee Rating

Have purchased vehicles from this dealership and had my vehicles serviced there. They have always been friendly and professional in all my dealings More

by silverfocks
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Kacie Kuchinskas , Alyssa Esteras

Mar 22, 2022

Toyota of Scranton responded

Hi silverfocks, we are thrilled you had an outstanding experience with us. Thank you for taking the time to post your review. We look forward to your next visit. Take care. Warm regards, Mary Jo Preno, Vice President Guest Experience

March 16, 2022

Dealership Rating
Employee Rating

Honest and kept me informed of possible future repairs, nice service department, clean waiting area. More

by DORRIE Se
Recommend Dealer
Yes
Mar 22, 2022

Toyota of Scranton responded

Hi Dorrie, we are thrilled you had an outstanding service experience with us. Thank you for taking the time to post your review and mention the cleanliness of our dealership. It means so much that you noticed. Take care. Warm regards, Mary Jo Preno, Vice President Guest Experience

March 10, 2022

Dealership Rating
Employee Rating

No matter who is working the desk, everyone has always been friendly and helpful to me. More

by JLCAREY68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , Johnny Vegas (nickname)

Mar 22, 2022

Toyota of Scranton responded

Hi JLCAREY, we are thrilled you had an outstanding experience with us. Thank you for taking the time to post your review. Take care. Warm regards, Mary Jo Preno, Vice President Guest Experience

February 13, 2022

Dealership Rating
Employee Rating

Very kind people and very Generous in all of there work and very professional at what they do. More

by FRANCOANTOLIN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow , Alyssa Esteras, Travis Langlois, Curt Manck, Edward Rewt

Feb 14, 2022

Toyota of Scranton responded

Francoantolin43, thank you for the awesome review and perfect, 5 star rating. It is greatly appreciated. Take care.

January 17, 2022

Dealership Rating
Employee Rating

All of the employees i came in contact with during my visits where very polite great personalities and attitudes. These are the qualities you want in the individual. More

by RABDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Toyota of Scranton responded

RABDA, thank you for your feedback regarding your recent service visit. Our service team strives to provide the best possible service experience at every visit. We are happy to know you had an outstanding experience. Take care.

December 15, 2021

Dealership Rating
Employee Rating

People are friendly and give good service. Services are expensive though. Texting feature is nice. More

by tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2021

Toyota of Scranton responded

tara, we are delighted you enjoy servicing your vehicle at our dealership. Thank you for taking the time to let us know your feelings. We appreciate the opportunity to work with you. Take care.

October 10, 2021

Dealership Rating
Employee Rating

Everyone & everything was fineI have no idea why it Everyone & everything was fine I have no idea why it won’t submit Thanks for the service More

by AHRSVP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2021

Toyota of Scranton responded

AHRSVP, Thank you for the perfect, 5 star rating. It is greatly appreciated. Take care

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