Terry Kitchens | Page 2

Responsive to my needs! Excellent service, my car is running great now! Will use from now on! Excellent service, my car is running great now! Will use from now on! More

by isaiahfortyoneten Verified Customer Verified Customer

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I've brought a vehicle in multiple times over the last three years it is a vehicle that is kept up it's kept on a repeater it is started every day and every time I come there they either break something e three years it is a vehicle that is kept up it's kept on a repeater it is started every day and every time I come there they either break something else or I have to repair more stuff every time I come I have always repaired everything you asked me to repair Recently I brought it in to have a module stating the airbag need to be replaced and they informed me I had over $5000 worth of things that needed to be done they saw the car had not been driven probably more than 60 miles just unbelievable I don't understand it's just unbelievable so I had the car picked up it is now being repaired with a warranty. One year I replaced the air blower for the air condition one year and one day later it was completely broken they would not cover it incidentals like this the vehicle is a hummer H2 our family has multiple platinum Cadillacs I have A 2017 platinum I have a 2022 platinum and just sold a 2019 on the waitlist for a new one I wouldn't treat a person that's been a client of Cadillac that way it's impossible for the same car to be broken down with all these errors and all these things that have happened it just is not possible, meaning it's kept in the garage it's maintained and I just don't see how all these things went bad it's impossible really the cars only been driven X amount of times but started frequently and on a repeater. More

by MMILLERGRP Verified Customer Verified Customer

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I was greeted upon arrival and the job was completed in a timely fashion fashion timely fashion fashion More

by eichelberger2016 Verified Customer Verified Customer

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Todd and his crew did a great job in repairing my truck. I’d recommend yum to anyone. They went beyond and above of what I expected. I’d recommend yum to anyone. They went beyond and above of what I expected. More

by doyle-thompson Verified Customer Verified Customer

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Everything and everyone that I have dealt with has been wonderful and made my experiences very painless. I purchased my leased vehicle with the help of Mike Wehunt, I had the oil changed/ fluids checked/t wonderful and made my experiences very painless. I purchased my leased vehicle with the help of Mike Wehunt, I had the oil changed/ fluids checked/tires rotated, and also had an experience with the collision repair shop - all excellent service. Very satisfied. More

by tigue1949 Verified Customer Verified Customer

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Fred Anderson has some work to do to gain my trust. We had issues with parts during the changeover from Bradshaw. I like the personnel but GM and new owners need to get their act together. We had issues with parts during the changeover from Bradshaw. I like the personnel but GM and new owners need to get their act together. More

by NEAL.HAYES Verified Customer Verified Customer

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It was my first oil change for my new Cadillac and it was quick and thorough. The staff was friendly and helpful and I was only there for about 40 minutes. quick and thorough. The staff was friendly and helpful and I was only there for about 40 minutes. More

by nellhacker Verified Customer Verified Customer

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Service good Disappointed in my 2015 GMC Denali, blown Motor, serviced and all recommended fixed 80 yrs old driver. No hauling. Never been off the Road. Shocks went out while on vacation. Approx 60,000 Motor, serviced and all recommended fixed 80 yrs old driver. No hauling. Never been off the Road. Shocks went out while on vacation. Approx 60,000 More

by BKINLAW Verified Customer Verified Customer

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Customer service is inconsistent from one associate to the next and the same for visits. the next and the same for visits. More

by LDDW56 Verified Customer Verified Customer

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Great Service Terry Kitchens and Howard Bush Clean , very timely, hardly No wait time . Excellent very timely, hardly No wait time . Excellent More

by FROSTD5458 Verified Customer Verified Customer

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