Easton Howard
Easton Howard at Fred Anderson Chevrolet Buick GMC Cadillac
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Easton Howard

Service Lane Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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4.7
214 Reviews
4.7

214 Reviews

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214 Reviews of Easton Howard

March 25, 2023

Dealership Rating
Employee Rating

I brought my car in on Feb. 21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so l More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley

Mar 27, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. Thank you for the recent feed back. I am sorry about the lack of communication it appears you had while your vehicle was here for service. We strive for five star service with every customer and clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Ruby, thank you for bringing this to our attention. We would like to speak with you directly and get to the bottom of this situation. When you have a moment, please reach out to Zack Moran at (864) 743-0913.

March 25, 2023

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Employee Rating

Very informative and professional, polite with a strong sense of urgency and care. Constantly keeping the customer informed throughout the process. More

by jacksonlgrease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jacksonlgrease, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!

March 25, 2023

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Employee Rating

Great service, friendly staff and comfortable waiting area. Handled my maintenance issues in timely fashion. More

by PAULGIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Paulgiella, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

March 24, 2023

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Employee Rating

Great service dept with very good customer service with very nice people that greet with very big smile More

by mikel.murphy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Keith Payne , Cynthia Bailey, Clayton Suggs, James and Jerel Mosley

Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mikel.murphy49, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!

March 24, 2023

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Employee Rating

A step was overlooked in the initial repair of my car when new intake manifold was put in place. A cover had warped when car overheated, and the oil plug was not properly inserted. The dealership accepte More

by MS.SILVERBELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam - 5 ?

Mar 24, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am certainly sorry to hear about the recent concerns you had at our dealership. We strive for 5 star service with every customer and clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

March 23, 2023

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Employee Rating

I bought a buick encore gx and since I bought it the time spent in the workshop is more than on the street driving it More

by Juan Alcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback Mr. Alcantara. I am sorry to hear that your suv had to come back to the shop. It is my understanding that Clay is your service advisor and he put you in one of our cars to drive while we try to get the concern taken care of for you. Please reach out to me if I can help with anything. I do not believe we have ever spoke, but my direct number is 864-879-7111 ext 1301 Zack Moran

March 22, 2023

Dealership Rating
Employee Rating

Enjoy talking my car's there they treat you with respect get excellent excellent work and do excellent work and I love taking my car then try to treat you right you know all Mr Jones he's good also he speak More

by jj338946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Jj338946! We're so happy the team here at Fred Anderson Cadillac was able to help you out! Until the next time we meet, take care!

March 22, 2023

Dealership Rating
Employee Rating

Easton was great. Always like dealing with him. Never have problems when working with him. More

by Halraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Wilkins

Mar 26, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Halraw, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 19, 2023

Dealership Rating
Employee Rating

Will never schedule there with Chris again. xxxxty disposition, thankfully Easton chose to help me instead More

by elite2006.ay
Recommend Dealer
No

Other Employees Tagged: Chris Gray, Howard Bush

Mar 20, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback. I would certainly like to hear from you about this. We strive for five star service with every customer and clearly did not provide that. I hope to hear from you soon. My direct number is 864-879-7111 ext 1309 David Rocklein

March 18, 2023

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Employee Rating

The service department has always done an amazing job when working on my Tahoe. I get my oil changed there regularly. They have performed minor as well as major work on my vehicle through the years. The More

by HANNEMANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gray, Howard Bush, Terry Kitchens , Cynthia Bailey

Mar 22, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hannemann1, your wonderful feedback and rating of Fred Anderson Cadillac mean a lot to us. We hope you have a great day!

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