Easton Howard
Easton Howard at Fred Anderson Chevrolet Buick GMC Cadillac
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Easton Howard | Page 2

Service Lane Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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4.7
214 Reviews
4.7

214 Reviews

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214 Reviews of Easton Howard

March 12, 2023

Dealership Rating
Employee Rating

We worked with Easton in the service department and he was amazing. He helped us through the whole process and made sure we were taken care of. I will use Noone else but him for service. More

by ADAMFERKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Abney

Mar 15, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Adamferkovich, your wonderful feedback and rating of Fred Anderson Cadillac mean a lot to us. We hope you have a great day!

March 12, 2023

Dealership Rating
Employee Rating

Works great with me on scheduling my appointments and go over the report letting me know what might need to be done More

by JAMESSANDYGODFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Bailey

Mar 15, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jamessandygodfrey, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!

March 10, 2023

Dealership Rating
Employee Rating

My service consultant, Easton Howard got me in and out very quickly and had the work completed for listing original quote. More

by STEAGUE000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 13, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Steague000, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2023

Dealership Rating
Employee Rating

Easton did a great job helping me through the process and getting everything line out for me in an efficient and timely manner. More

by dpruitt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Dpruitt, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We hope you have a great day!

March 04, 2023

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The staff were very nice! The repair ordeal and warranty issues was the real problem! Due to the dealership and warranty company I was without a car for over a month! Do not b More

by Sonja Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning Mrs. Hunt. My name is Zack Moran, thank you for the recent feedback. I am sorry about the concerns during your visit. I am the guy who sat here with your husband and called the warranty to try and get some answers. It normally does not take this long to get approval however with your vehicle being so close to miles out they wanted much more detail. The lawyer talk to not push me to try and help anymore, just the fact that I understood you wanted some answers is what pushed us to try and help and go ahead and get you a rental even before we had approval on the job. As I told your husband that day you guys are more than welcome to call me moving forward and I will certainly try and help anyway I can. My direct number is 864-879-7111 ext 1301 Zack Moran

Mar 06, 2023

Sonja Hunt responded

I cannot get back the time and money I could have made being without a car for over a month! I’m just warning people not to purchase a car at this establishment and making them aware of my situation. Which fell on dear ears for many days! All I kept hearing was excuses. He said she said speeches.

Mar 06, 2023

Sonja Hunt responded

Deaf not dear *

March 03, 2023

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Did an excellent effort to communicate progress on the problem and repair needed , reason for any delay . and expected costs. More

by BRIANDERBYSHIRE47
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Brianderbyshire47, we really appreciate your feedback of Fred Anderson Cadillac! We're looking forward to your next visit with us!

March 02, 2023

Dealership Rating
Employee Rating

They provided an estimate and that was the final charge. They kept us updated on the progress. They provided a ride home while the vehicle was being serviced. More

by Stan0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2023

Dealership Rating
Employee Rating

My service advisor Easton Howard stayed in touch about the process woth my vehicle and explained everything to my understanding, only complain is I want my heated steering wheel, will not be much use for More

by randy_gina64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for this awesome feedback! We hope you have a great day!

March 01, 2023

Dealership Rating
Employee Rating

Everyone was friendly and the service they provided was good and definitely would recommend to other people. More

by KELLIESCRUGGS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2023

Dealership Rating
Employee Rating

Todd and his crew did a great job in repairing my truck. I’d recommend yum to anyone. They went beyond and above of what I expected. More

by doyle-thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Keith Payne , Cynthia Bailey, Clayton Suggs, Todd whom was over my situation.

Feb 26, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

doyle-thompson, thank you for this fantastic review! We hope you have a good day!

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