Tariq Aness | Page 3

Best group of people We were stuck in a hard spot since my wife had been diagnosed with aggressive breast cancer in April and had to quit doing what she loves being a pres We were stuck in a hard spot since my wife had been diagnosed with aggressive breast cancer in April and had to quit doing what she loves being a preschool teacher. The people at mel Hambelton ford are amazing, caring and yes I said people because they are more than just car salesman. They went above and beyond, when we can afford another car we will be seeing Tommie and Tariq More

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ONLY DEALER SHIP I TRUST We have bought two cars from MHFORD we love the felling we get when we walk through the door till the time we leave me and my wife love the fact they We have bought two cars from MHFORD we love the felling we get when we walk through the door till the time we leave me and my wife love the fact they know us by name and are greeted by name when we walk in. From are 2014 ford fiesta we bought new in 13 and now are 2016 fiesta we couldn't be happier Tariq our sales men has gone above and beyond customer experience and well always deal with MHFORD with are car shopping needs. THANKS FOR MAKING US FEEL LIKE PART OF THE FAMLIY. TRAVIS AND KATHY G. More

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Not so great finance team. Bought a used car from here. Tariq was friendly and helpful finding the car I wanted and sent me on to Casey in finance. Casey is very rude, pushy and Bought a used car from here. Tariq was friendly and helpful finding the car I wanted and sent me on to Casey in finance. Casey is very rude, pushy and reflects extremely poorly on the company. After finally getting the deal worked out with him and finalized (or so I thought) I receive a phone call a few days later saying I need to come back in and do it all over because it wasn't approved. . . Seems like a good company with the exeception of Casey. More

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Excellent customer service...AGAIN!! I have bought 6 vehicles from MHF since 2006 and every experience was the same...OUTSTANDING!! I'm in the customer service business and understand tha I have bought 6 vehicles from MHF since 2006 and every experience was the same...OUTSTANDING!! I'm in the customer service business and understand that it's all about the customer experience. Obviously, MHF is all about the customer experience as they once again provided me and my family with a great experience. My sales consultant was Tariq Aness for all 6 of my transactions and he's got the customer experience figured out. I also use the service department and they also have the experience figured out. I specifically deal with Josh Proffitt and Grant Stuckey and their customer service is elite!! Thank you guys for being at the top of your game!! More

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New Car Purchase This is the 3rd car I've purchased from MH Ford. It has always been a great dealer. That's why I returned this time. This is the 3rd car I've purchased from MH Ford. It has always been a great dealer. That's why I returned this time. More

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Would not go anywhere else! Phil Nightengale and his staff are the greatest. I am always treated with respect and professionalism. Scotty Germann, my service advisor is most he Phil Nightengale and his staff are the greatest. I am always treated with respect and professionalism. Scotty Germann, my service advisor is most helpful and takes care of things without fair. Would not go anywhere else. More

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It was awesome, enjoyed getting my new car.. Greeted at the door, Was told it was my car at the get go, even before it was approved, Drove away with satisfaction. everyone was friendly Greeted at the door, Was told it was my car at the get go, even before it was approved, Drove away with satisfaction. everyone was friendly More

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Really Dissapointing--Avoid any salesman named Tariq Took 3 trips out there to work the deal. My salesman, Tariq Anees, finally gave up and left the room. He handed me off to the sales manager to try and Took 3 trips out there to work the deal. My salesman, Tariq Anees, finally gave up and left the room. He handed me off to the sales manager to try and close. Once we reached a deal and finished the paperwork, they hand you off to an entirely different group of individuals to deliver the vehicle. They brought my truck around for delivery and it was FILTHY! Someone had test drove it while we were working the deal and there was candy wrappers, and food particles all over the console and drivers floor. Also didn't have any floor mats in it and that took a while to find. There were fingerprints all over the windows, touch screen, and white stuff in the fender wells that looks like white paint from road stripes. I told them it was not acceptable so they sent it back for a re-clean. 5 minutes later, after the 2nd quick rinse it was no better. I told the delivery guy to go get Tariq and he was no where to be found. They finally came back and said he was with another customer and didn't have time for me. I was supposed to call him and he'd coordinate having it fully detailed. A few of the guys tried to remove the white paint from inside the fenders, and the splatters on the running boards, and exterior with some success but a lot still remains. When I did get a hold of Tariq, he said I'd have to leave the truck after work one evening, and then i can pick it up the following day...and by the way, no loaner car. REALLY? I just spent 52 grand on a brand new truck that was filthy and they don't have a loaner??? After waiting a month for Tariq to put any effort into this and follow through on his commitment, I gave up on him and sent e-mails to his managers. One of the managers contacted me and made arrangements to drop off my truck and complete the detail. When I picked it up they had filled the tank, but the truck was actually DIRTIER than when I dropped it off. It was covered in water spots, had dust all over the tires, and they scratched the heck out of the fender liners trying to remove the white paint/stuff. The fuel mileage tracker also indicated that whoever had been driving it for the past 20 minutes had kept the accelerator pedal firmly on the floor. Apparently Tariq tipped someone off internally because I never received my survey from Ford. I sent him several e-mails and he kept saying to check my junk mail folder- I do everyday. As time dragged on and he kept giving me the run around on detailing the truck, I kept asking about the survey and he'd keep saying it could take 8 weeks, then 12 weeks, then 18 weeks. Finally gave up on the survey and called Ford customer service. They had NO RECORD of me buying the truck. Called them back with the VIN number and they found my info- packed full of errors (Thanks Tariq for changing my phone number and e-mail so they couldn't contact me!). They said the survey should take no longer than 3 weeks to arrive and that Tariq's responses and actions were an embarrassment to Ford Motor Company. They even sent me a letter to apologize. I can't imagine how Tariq would treat someone buying a $20K or $30K vehicle. I bought a $52K pickup and apparently I inconvenienced him. More

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Great Experience I do not like spending HOURS at car dealers, or especially do not appreciate the "games" that many dealers their sales people to play. After 3 cars fr I do not like spending HOURS at car dealers, or especially do not appreciate the "games" that many dealers their sales people to play. After 3 cars from Mel Hambelton over the past 6 years or so, I have never experience any of the delays or games. I have used Tariq as a salesman since the first time in there, he is really great to work with and works hard to accommodate any situation. More

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sales rep I would come back to buy my next car I'm a customer for life and the price was what I was expecting and the sales people were nice I would come back to buy my next car I'm a customer for life and the price was what I was expecting and the sales people were nice More

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