Susanna Yim | Page 3

I am active military. Sussana went beyond her capability of helping me. She is the best!!! I am so lucky to have her as my salesperson. She replied 24/7 like literally you Sussana went beyond her capability of helping me. She is the best!!! I am so lucky to have her as my salesperson. She replied 24/7 like literally you can text her in the middle of the night asking about the car you are interested in. And she be able to get back to you right away. I wish to get more cars soon and have sussana as my salesperson once more. More

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Quick and negotiable, down to business and ready to make a sale! Appreciated the honesty and willingness to listen. a sale! Appreciated the honesty and willingness to listen. More

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This is my second time here. They are fair and don’t waste too much time wheeling and dealing. Highly recommended. Susana Yim is very through and knowledgeable They are fair and don’t waste too much time wheeling and dealing. Highly recommended. Susana Yim is very through and knowledgeable More

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The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Honestly if it wasn’t for her patients with me because I wasn’t sure about what model and trim level I might have purchased elsewhere. I had another sales person snap at me and I didn’t need that additional stress. She went above and beyond communicating and keeping me updated. Also the entire staff at norm reeves Honda Cerritos get and A+ for their professionalism and treating like a valued customer and make the car buying experience so wonderful and stress free. I can see why this dealership has so many potential customers and visitors looking for car.. Ask for Susanna Yim if u want the same experience I had More

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Susanna Yim is an excellent and caring sales person. She got me my dream car and took her time with addressing all of my concerns! She got me my dream car and took her time with addressing all of my concerns! More

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Sales (Susanna) is amazing, finance team is ok. Do better finance team. Thank you very much. Do better finance team. Thank you very much. More

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My wife and I had a great experience narrowing our search for a Honda Pilot. We are happy with our purchase at Norm Reeves Honda Cerritos, thanks to Susanna for taking care of us. She provided us with helpfu for a Honda Pilot. We are happy with our purchase at Norm Reeves Honda Cerritos, thanks to Susanna for taking care of us. She provided us with helpful experience and a smooth, easy decision. More

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Wifey and I went to pick up this beauty yesterday on Super Bowl Sunday! Susanna Yim did a wonder job taking care of us!!! From answering my online inquiry to going over best options for new credit purch Super Bowl Sunday! Susanna Yim did a wonder job taking care of us!!! From answering my online inquiry to going over best options for new credit purchases, we were able to get into a Pilot again after losing our Pilot in a total loss accident in December. Highly recommend Susanna and George Habib!!!! More

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Great customer service! She Answered all the questions we had and made our process smoothly! She Answered all the questions we had and made our process smoothly! More

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We have been coming to this dealership for about 15 years now, and after 5 cars, we still come back because of the excellent service of Susanna Yim. now, and after 5 cars, we still come back because of the excellent service of Susanna Yim. More

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