Stephen Jean
Stephen Jean at Lexus of Orange County
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Stephen Jean | Page 3

Product Specialist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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4.7
116 Reviews
4.7

116 Reviews

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116 Reviews of Stephen Jean

June 09, 2023

Dealership Rating
Employee Rating

Very pleased and satisfied with the work that you’re doing. Keep up the good work! More

by Dextra3d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jun 09, 2023

Lexus of Orange County responded

Hello! We appreciate the 5-star review! Thank you for your business and shoutout to Stephen and Chris, we hope to see you again soon.

June 07, 2023

Dealership Rating
Employee Rating

The service was professional. The salesman was courteous, friendly, and knowledgeable. He checked on with me days after the transaction to insure that all was well. More

by ELIZABETH.BUTLER1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Feldman

Jun 08, 2023

Lexus of Orange County responded

Congrats on your new vehicle, Elizabeth! We are happy to see our team was profesional, courteous and friendly during your car buying experience. See you next time!

June 07, 2023

Dealership Rating
Employee Rating

Every single employee at this dealership is wonderful and I leave beyond pleased each time. More

by lluciano62
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jun 08, 2023

Lexus of Orange County responded

Wow! We truly appreciate this wonderful feedback about our team. We look forward to your next visit!

June 07, 2023

Dealership Rating
Employee Rating

Steve was great. No pressure to buy. He was flexible and wanted to make me happy with the sale. Great experience More

by Jack A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz , Paul in sales

Jun 08, 2023

Lexus of Orange County responded

Hi Jack, it's wonderful to see you had a great car buying experience with Steve. Come see us again for any future service needs!

June 02, 2023

Dealership Rating
Employee Rating

I’m a Repeat customer and will be again. great dealership. Fast, easy, trustworthy, and nice. Sale was seamless no issues. Love Melissa! More

by MELISSA.A.SCHILIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 05, 2023

Lexus of Orange County responded

We appreciate your patronage, Melissa! It's wonderful to see you had another fast, easy and seamless car buying experience with our team. We look forward to your next visit!

May 30, 2023

Dealership Rating
Employee Rating

I have bought many new cars in my lifetime. Buying from Orange County Lexus was an exceptional buying experience. My salesperson Paul provided great, informative no pressure service. The sales More

by Jack A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz , Paul Scholten

Jun 01, 2023

Lexus of Orange County responded

We are pleased to hear you had an exceptional buying experience with our team, Jack. Let us know if we can assist with anything in the future, take care!

May 22, 2023

Dealership Rating
Employee Rating

Great service,knowledgeable & friendly staff. Would definitely come back again. Would recommend to friends & family. More

by dhallen03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Galeas

May 23, 2023

Lexus of Orange County responded

We are happy to see you received great and knowledgeable service from our friendly team. Thank you for the recommendation, see you next time!

May 20, 2023

Dealership Rating
Employee Rating

It has been over 3 weeks and they have failed to payoff my car loan More

by Docmif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 23, 2023

Lexus of Orange County responded

It’s unfortunate to learn about your vehicle loan not being paid off and I would like the opportunity to address this with you directly. Please contact me at your earliest convenience, thank you. Stephen Berkowitz 845-589-5424 Sales Manager

May 23, 2023

Docmif responded

Please call me to discuss this As of today capital one auto finance has not received the payoff of the 2017 Santa Fe I traded in with you on April 27th. I have made multiple attempts to speak with someone at your dealership and only get sent to voicemail and get no return calls. 914-715-6356

May 24, 2023

Lexus of Orange County responded

Hello Mark, You did speak with David from our dealership a few days ago and he assured you the vehicle will be paid off . I did check your account this morning and it is showing as paid. If capitol one is reaching out to you with any questions, please have them reach out to me directly. Sincerely, Stephen Berkowitz Sales Manager 845-346-0861 Lexus of Orange County

May 19, 2023

Dealership Rating
Employee Rating

Great experience. Knowledgeable friendly fast. Would recommend to friends and family interested in a new Lexus. More

by etg222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz , Josh, salesman. Was absolutely awesome!

May 22, 2023

Lexus of Orange County responded

We're happy to see you had a great experience while visiting. Our team looks forward to providing friendly service again in the future. Take care!

May 04, 2023

Dealership Rating
Employee Rating

Awesome customer service. Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,t More

by xxxmxracer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2023

Lexus of Orange County responded

Congrats on your new ride! We're happy to see you had an awesome car buying experience with our team and we look forward to seeing you again in the future!

May 05, 2023

xxxmxracer responded

Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,than at the time of signing they would tack on $5,000 to $10,000 more . I walked away from 5 signings for my new Rx 350 before I found Orange County Lexus. Your dealership is the only one that has kept their word with the out the door price. And even though I have to drive over 2 hours to get there to pick up my new car you now have a customer for life !!

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