Stephen Jean | Page 12

Excellent dealership. The staff, especially Stephen Jean was very attentive and courteous. I will visit this dealership for my next vehicle. This was the easiest car purchase yet. was very attentive and courteous. I will visit this dealership for my next vehicle. This was the easiest car purchase yet. More

by STEVE170 Verified Customer Verified Customer

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All of the staff at Lexus of Orange County were very friendly and attentive. They worked hard to make sure you receive the best deal possible. Thank you Stephen Jean and the rest of the staff at Lexus. friendly and attentive. They worked hard to make sure you receive the best deal possible. Thank you Stephen Jean and the rest of the staff at Lexus. More

by r.odiaz Verified Customer Verified Customer

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Service started on time, was prompt, efficient and were done in a reasonable amount of time. The car was well cared for and the service accommodations while I waited were comfortable. done in a reasonable amount of time. The car was well cared for and the service accommodations while I waited were comfortable. More

by TacomaOwner2017 Verified Customer Verified Customer

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This was absolutely the best experience! Your team is awesome! Big thanks to Stephen he was absolutely amazing! He was knowledgeable and caring. He walked me through the entire process. And continued aft awesome! Big thanks to Stephen he was absolutely amazing! He was knowledgeable and caring. He walked me through the entire process. And continued after I finished paperwork. Thank you so very much !!! More

by sharinareed@icloud.com Verified Customer Verified Customer

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The process was indeed smooth and pleasant. My wife and I were convinced that we were going to see and likely purchase one of two vehicles from another dealership, however Stephen’s follow up from an earli I were convinced that we were going to see and likely purchase one of two vehicles from another dealership, however Stephen’s follow up from an earlier text exchange with me was timely and fortuitous. I’m very happy that he contacted me on a Saturday morning and after our conversation, accommodated our schedule with a same day appointment. Needless to say we did not make it to the other appointment. We really appreciate Stephen’s knowledge and personable demeanor. We were pretty familiar with the NX’s features and Stephen listened well, easily filling in the gaps of our knowledge with important details. We never felt as though he was trying to sell us the vehicle, however he was able to answer all our questions and did so in a manner that remained professional and conveyed sincerity that the only thing that mattered was that we were able to make the correct choice for ourselves. Additionally, we have to express an appreciation for Steven and Govia as well. Steven helped to allay any concerns we may have had that we might have found a better arrangement elsewhere and Govaia had all processing done in an extremely efficient manner. I realize this is all in a day’s work for their team, however, I’ve had experiences with auto purchases that did not measure up to what your team was able to demonstrate in these very challenging times. More

by capitalpest Verified Customer Verified Customer

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Exceptional service, the sales team and all other staff was great. I will definitely be coming back if and when I need another vehicle in the future. was great. I will definitely be coming back if and when I need another vehicle in the future. More

by KANDERSON1078 Verified Customer Verified Customer

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