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Stephen Augustine
Refer Me
392 Reviews
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392 Reviews of Stephen Augustine
April 05, 2024
Stephen is the best, very helpful. Always making the best he could with all of the dramatic situation that we had to go through with Mercedes roadside assistance. Always making the best he could with all of the dramatic situation that we had to go through with Mercedes roadside assistance. More
by GABYCON2000
Verified Customer
Helpful 
March 31, 2024
The service mechanics clearly get paid on commission to sell extra and unnecessary services. It’s a creepy experience to bring your car in for standard service. sell extra and unnecessary services. It’s a creepy experience to bring your car in for standard service. More
by MARKSCHWARTZMD6
March 30, 2024
Steven Augustine was very kind and helpful. He was thorough and kept me updated. He was easy to reach and informative and honest. I truly appreciated his help with my new car and also my previ He was thorough and kept me updated. He was easy to reach and informative and honest. I truly appreciated his help with my new car and also my previous car. I would recommend him to anyone who took their car in for service More
by ALISHATEHRANI
March 21, 2024
Excellent customer service, friendly and informative. Loved the experience! On time and kept me informed of the service work with the car at every step. I never had a service experience like this from an Loved the experience! On time and kept me informed of the service work with the car at every step. I never had a service experience like this from any dealership at any car company. Keep up the great work team! More
by NEGGIE7279
Other Employees Tagged: Ramiro Milian, Sarah Valle
March 08, 2024
Like the people there and specially Steph and Robert. 5 stars. Definitely recommend to everybody for their services 5 stars. Definitely recommend to everybody for their services More
by MINGMINGLU516
Other Employees Tagged: Rob Carlson
March 04, 2024
Rally is deceitful in their billing . Rally never puts the labor hours put into the job they make up a number as they deem fit and take advantage of the consumer because the know the cons Rally never puts the labor hours put into the job they make up a number as they deem fit and take advantage of the consumer because the know the consumers want their car repaired . They call to tell you what the parts will cost but never ever disclose how many labor hours will the job take and once you are there to pick up your car that's when you get the sticker shock that labor is twice the cost of the parts but no mention of # of hours worked on the car on their billing. Does the customer have a choice then NO you don't . Stephen Augustine is very good at his job and always very knowledgeable and helpful and cares for his customers. More
by USPONEET
February 25, 2024
Exceptional service and in timely manner as well. Staff handled my service needs with a loaner vehicle. Overall very satisfied with my experience with the service department. Staff handled my service needs with a loaner vehicle. Overall very satisfied with my experience with the service department. More
by JMURPHYTECH
February 18, 2024
It’s always a very good experience at Rally Motors starting with dropping off my car to the friendly guys outside, great and beautiful receptionist and to the super courteous, knowledgeable advisor an starting with dropping off my car to the friendly guys outside, great and beautiful receptionist and to the super courteous, knowledgeable advisor and if I need extra parts the guys there complete the day with their awesome personality and service!!!😎 Overall, Thank you for your excellent service every time!!!⭐️⭐️⭐️⭐️⭐️ More
by NDUROSEAU
