Stephanie Trevisone
Stephanie Trevisone at Colonial Volkswagen of Medford
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Stephanie Trevisone | Page 2

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.8
266 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

17 yrs, 5 mos

4.8

266 Reviews

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266 Reviews of Stephanie Trevisone

April 06, 2024

Dealership Rating
Employee Rating

Wants to give minimum for trade in on your vehicle and wants top dollar for there vehicles, very difficult when trying to negotiate any type of discount More

by mcaps02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Giacoppo

Apr 10, 2024

Colonial Volkswagen of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 06, 2024

Dealership Rating
Employee Rating

Appointment went well and received call to let me know what was being done on Vechicle. And let me know work was completed. More

by ALEX.PEREZ981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Colonial Volkswagen of Medford responded

Alex, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 02, 2024

Dealership Rating
Employee Rating

My experience was great all around. I would highly recommend Colonial Volkswagon to anyone looking More

by bmurphy0224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keven Umana

Apr 02, 2024

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

April 01, 2024

Dealership Rating
Employee Rating

Communication was lacking. I was told documents were ready to be signed, when I showed up, nothing was ready. Never received any of my paperwork when I picked up my car. Mats w More

by kmd429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 04, 2024

Colonial Volkswagen of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 30, 2024

Dealership Rating
Employee Rating

Patient service and explaining everything during that process! Best purchase we have ever made from a dealership!! No pressure to buy....just relax and listen!! More

by pdempfish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro

Mar 30, 2024

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford!

March 27, 2024

Dealership Rating
Employee Rating

Excellent service, and presentation about the jetta. VW has a loyal customer im me. Steve was professional, personable, and an obvious asset to VW. More

by MAM24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, Steven Tkaczyk

Mar 27, 2024

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2024

Dealership Rating
Employee Rating

Great experience with Paul L. He was very knowledgeable and helpful as a first time car buyer. Our family loves our new Tiguan and would recommend Colonial + Paul to all those l More

by keithkelly66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro

Mar 25, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Paul delivered such a great experience!

March 23, 2024

Dealership Rating
Employee Rating

The entire dealership was very professional, courteous and helpful! There was no price haggling and our salesman, Steven, was very helpful and straight forward. More

by kapc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk

Mar 24, 2024

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steven met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 22, 2024

Dealership Rating
Employee Rating

This is my third purchase with colonial, staff is always friendly and helpful throughout the whole process. More

by K.BERROUARD86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keven Umana

Mar 24, 2024

Colonial Volkswagen of Medford responded

Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford. It's great to hear that we were able to assist you and that you had such a positive experience.

March 17, 2024

Dealership Rating
Employee Rating

Excellent Service We worked with Steve Warren in sales and Stephanie in financing. Again, the service we received was excellent and we love the car We are very pleased with the way we have been More

by bkmance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Mar 18, 2024

Colonial Volkswagen of Medford responded

It's fantastic to hear that Steve and Stephanie provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

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