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Stephanie Martinelli
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Stephanie Martinelli
Customer Relations Manager
Premier Subaru Middlebury
1660 Straits Turnpike
Middlebury, CT 06762
22 Reviews
22 Reviews
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22 Reviews of Stephanie Martinelli
December 11, 2023
Premier Subaru dealership is outstanding with knowledge and support. They work above and beyond to assist with any concerns. Best dealership of honesty and integrity. and support. They work above and beyond to assist with any concerns. Best dealership of honesty and integrity. More
by Fashionmom
Other Employees Tagged: Shannon Way, Carmine Valentino, Carlos Batista, Michael LaRovera , Joseph Hernandez
Helpful 
September 21, 2023
Soooooo very pleased with the fantastic service Rachel provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be back and will be spreading the good word about Rachel and Premier Subaru of Middlebury to all that we know!! More
by donnav87
Other Employees Tagged: Kerri Pacheco, Shannon Way, Rachel Santos, Gretchen Guevara, Carlos Batista
June 30, 2023
What a great experience! Rachel Santos helped me purchase my first Subaru, a daunting task for certain. I've worked with many different dealerships since my first car years Rachel Santos helped me purchase my first Subaru, a daunting task for certain. I've worked with many different dealerships since my first car years ago. Rachel represented Premier and the Subaru brand tremendously! My experience was made even better when Carlos Batista, Premier's Product Specialist went through the operation my Subaru Outback during delivery. And then I had service upgrade my rearview mirror, another fantastic experience at Premier Subaru of Middlebury. If you need a car, Premier should be your first stop! More
by Jim Todd
Other Employees Tagged: Joe Proulx, Rachel Santos, Gretchen Guevara , Carlos Batista
April 26, 2023
Everyone I worked with went above and beyond to make the experience great from start to finish. Love my new Subaru! experience great from start to finish. Love my new Subaru! More
by Gmarie6314
Other Employees Tagged: Shannon Way, Carlos Batista, Michael Kather , Joseph Hernandez
April 13, 2023
This is my second car with Premiere Subaru in Watertown and I have always received excellent service. Cassidy was extremely helpful when purchasing my car and Joe in Financing was wonderful. The whole expe and I have always received excellent service. Cassidy was extremely helpful when purchasing my car and Joe in Financing was wonderful. The whole experience was pleasant and efficient! Thank you Cassidy for all your help in purchasing my new Subaru! More
by baberglund
Other Employees Tagged: Shannon Way, Cassidy Vaughn , Joseph Hernandez
March 21, 2023
Great experience 1000% satisfied would recommend if your looking for your next car this is the place to consider looking for your next car this is the place to consider More
by teejay0730
Other Employees Tagged: Joe Proulx, Shannon Way, Carmine Valentino, Carlos Batista , Miguel Serrano
March 06, 2023
Everyone at the dealership has been helpful from first purchase through service calls. Service manager upfront about the types of service and accessories are available. Scheduling service is very easy. W purchase through service calls. Service manager upfront about the types of service and accessories are available. Scheduling service is very easy. When service items are expected to take longer than anticipated loaner vehicles are readily available More
by jaydubinsky17
Other Employees Tagged: Shannon Way
February 01, 2023
I was leaving for south carolina at 3:20 AM ,got in the car turned the key and all i got was click ,dead battery. Got the car to premier at 6:30 AM . Car went in at 7 AM,was back on road at 8:30. got there car turned the key and all i got was click ,dead battery. Got the car to premier at 6:30 AM . Car went in at 7 AM,was back on road at 8:30. got there 5 hours late but got there . thankyou premier More
by e.vaitkus
January 25, 2023
I recently had an issue with my vehicle . I noticed it wasn't starting as well as it should, so I brought up to Subaru and they told me the battery was only working on 50% power. They put a n I noticed it wasn't starting as well as it should, so I brought up to Subaru and they told me the battery was only working on 50% power. They put a new battery in less than 1 hour. They did a great job. I always bring my vehicle there for service and will continue to. Great job. Joe Iacovone More
by jiacovone53
December 12, 2022
EASY PAINLESS EXPERIENCE- had old “ loved”Subaru 2011, but it’s time had come, that’s where Cassidy Vaughn came into picture ,knowledgeable answered all my questions without any gimmicks-Gretchen the fina but it’s time had come, that’s where Cassidy Vaughn came into picture ,knowledgeable answered all my questions without any gimmicks-Gretchen the financial consultant is a wonder, very easy to work with, no intimidation- THANK YOU TO SHANNON WHO POINTED ME TO THESE GREAT PEOPLE- DEALERSHIP. Has the old forgotten mantra of “Customer is always right”- have been their customer for many years and will con’t to be so-THANK YOU More
by Nurse RN
Other Employees Tagged: Shannon Way, Gretchen Guevara, Cassidy Vaughn
