Sonny Glover
Sonny Glover at Regal Kia Lakeland
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Sonny Glover

General Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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3.9
18 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

31 yrs, 9 mos

3.9

18 Reviews

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18 Reviews of Sonny Glover

November 14, 2023

Dealership Rating
Employee Rating

Everyone was professional, accommodating, and polite! I had a great experience and would recommend Regal Kia, or Chevrolet to anyone. My experience has always been a pleasant one. More

by m.etienne00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Jenner

Nov 21, 2023

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal. Thanks for sharing.

October 04, 2023

Dealership Rating
Employee Rating

I had a challenge with a Kia Warranty item and Levi did a remarkable job to help me navigate through the process. navigate. Levi is extremely customer oriented and a joy with which to interact. Thanks fo More

by 52briankyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Dillard

Oct 04, 2023

Regal Kia Lakeland responded

Thank you, I’m happy to hear that our team provided you with excellent service.

September 11, 2023

Dealership Rating
Employee Rating

Not happy about the work that was supposed to be done only to see that it wasn't completely done. No problem with charging me only to find out it never completed. Two strikes and hopefully I won't see th More

by acdckiss93
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Sep 14, 2023

Regal Kia Lakeland responded

We apologize for any inconvenience or frustration you may have experienced. I’m very sorry we failed to meet your expectations.

September 04, 2023

Dealership Rating
Employee Rating

My experience leaves me in question . Twice in the last few years the work that was supposed to be done wasn't . Regal had no problem charging me . Tell me how you would rate a company or More

by acdckiss93
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Sep 07, 2023

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jorge Benitez – Service Lane Manager to discuss or customerservice@regallakeland.com, 863-333-4686 with any further comments or concerns you wish to share.

July 28, 2023

Dealership Rating
Employee Rating

Great experience I used the courtesy Van to get me back to work. And the courtesy Van picked me back up. And even got a free car wash how great is that More

by lrudy1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Aug 03, 2023

Regal Kia Lakeland responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.

June 29, 2023

Dealership Rating
Employee Rating

Worst dealership I’ve ever dealt with! Will not recommend them for anything! 8 times at the dealer and still not fixed More

by nikkoleno
Service Price Transparency
Recommend Dealer
No
Jul 06, 2023

Regal Kia Lakeland responded

We apologize that our service did not satisfy your expectations. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.

December 05, 2022

Dealership Rating
Employee Rating

Every person I encountered at Kia meet me with a smile and was courteous. My appointment was very swift. More

by MANDA.CONNOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson, Srecko Bokun , Gibron

January 03, 2022

Dealership Rating
Employee Rating

Sonny Glover, Alaina Southern, even the service staff, I’m treated like I matter.. I appreciate that, immensely. Thank you very much. More

by R. Candelieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Regal Kia Lakeland responded

You do matter! Thanks for choosing Regal 😁

October 22, 2021

Dealership Rating
Employee Rating

This is our 4Th Kia from this dealer-they have been very attentive to our needs .. More

by Hess_41@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira, Srecko Bokun , Freddy Cano

Oct 25, 2021

Regal Kia Lakeland responded

CONGRATS!!

September 24, 2021

Dealership Rating
Employee Rating

Friendly, courteous, and quickly handled my purchase just the way I wanted. No Bulls***, just straight forward reacting to my desires. PERFECT intereaction!!! More

by emque1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun , Leah Gorman

Oct 01, 2021

Regal Kia Lakeland responded

Thanks & congrats!

1

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