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Shawn Wells
Shawn Wells at Landers Toyota NWA
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Shawn Wells | Page 9

Service Director

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.4
100 Reviews
4.4

100 Reviews

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100 Reviews of Shawn Wells

December 07, 2021

Dealership Rating
Employee Rating

Landers Toyota NWA service is great, service specialists are very loyal to customers and work done simply superb and on time. Have been my car getting serviced from last 4 years. One instance when I went fo More

by Satyanarayana.Uddavarapu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnny Guiterez, Josh Murrah, Jason Jones , Mark Daniels, Taylor Trailor

Helpful
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Jan 07, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy our team can provide you with great service in a timely manner when you visit. Thank you for sharing your experience, and we'll see you in the shop next time!

December 07, 2021

Dealership Rating
Employee Rating

They explained everything before the service and gave a cost beforehand. They kept me updated with progress and when they found something that was not explained at the beginning they talked to me to explai More

by OHLEON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones , Mark Daniels, Seth Snyder, Taylor Trailor

Helpful
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Dec 17, 2021

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could keep you updated and explain all that needed to be done. We'll see you in the shop next time!

November 27, 2021

Dealership Rating
Employee Rating

Great service as usual! The service guy's were friendly and helpful with the service of my truck. More

by Eugene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnny Guiterez, Josh Murrah

Helpful
Report | Print
Dec 17, 2021

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could help you out. Let us know if there is anything else we can help with!

November 26, 2021

Dealership Rating
Employee Rating

Best service from a dealership I have ever Experienced. Professional, courteous, on time and accurate. Truly makes me consider buying a car from this dealership in the near future. More

by wrbowman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones , Mark Daniels, Seth Snyder, Taylor Trailor

Helpful
Report | Print
Jan 05, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide you with the best service. We hope to work with you again!

November 26, 2021

Dealership Rating
Employee Rating

Chris Johnson is my hero! Someday when I grow up I want to be just like him! More

by MAXWELL907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones , Mark Daniels, Seth Snyder, Taylor Trailor

Helpful
Report | Print
Jan 05, 2022

Landers Toyota NWA responded

We appreciate you choosing us for your service needs! Thank you for giving Chris a shoutout. If there is anything else we can help with, give us a call!

November 21, 2021

Dealership Rating
Employee Rating

Good customer service by intake team. Very efficient on my service. In and out within 30 minutes. More

by yeftich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones , Mark Daniels, Seth Snyder, Taylor Trailor

Helpful
Report | Print
Nov 22, 2021

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could efficiently take care of your service needs and get you in and out quickly. Let us know if there is anything else you need help with!

November 14, 2021

Dealership Rating
Employee Rating

I know I can always count on Landers for good service that is fairly priced. More

by lesliemoline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills

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Nov 23, 2021

Landers Toyota NWA responded

That's great to hear! We appreciate you choosing us for your service! If there is anything else we can help with, don't hesitate to reach out.

November 11, 2021

Dealership Rating
Employee Rating

Over charge and keeps them over hours to pretend it's a major fix witch is a lie More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jason Jones

Helpful
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Nov 23, 2021

Landers Toyota NWA responded

We are sorry to hear how you feel about your experience with us. We would love to have the opportunity to discuss this with you, as we do independent price shopping to ensure we are comparable in our pricing. We also take great pride in being number one in our region in time down for repairs and compete for that at all times, so if your experience was different, we would appreciate hearing about it. Lastly, while we do appreciate feedback from previous employees, we would ask that it go through the proper channels. Thanks.

November 10, 2021

Dealership Rating
Employee Rating

Yall charge way to much and keep the car over hours to charge more for the people More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jason Jones

Helpful
Report | Print
Nov 11, 2021

Landers Toyota NWA responded

We are sorry to hear that and would love to have the opportunity to discuss this with you, as we do independent price shopping to ensure we are comparable in our pricing. We also take great pride in being number one in our region in time down for repairs and compete for that at all times, so if your experience was different, we would appreciate hearing about it. Lastly, while we do appreciate feedback from previous employees, we would ask that it go through the proper channels. Thanks.

November 06, 2021

Dealership Rating
Employee Rating

Landers team was fast, courteous, and didn't try to force any services om me. That was appreciated as well as the speed of services More

by MICHAEL.LADON.WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez

Helpful
Report | Print
Nov 08, 2021

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could work with you without being pushy. We appreciate doing business with you!

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