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Shawn Minigan
Shawn Minigan at Colonial Nissan of Medford
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Shawn Minigan | Page 2

Parts Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.3
33 Reviews

Dealership Experience

9 yrs, 4 mos

4.3

33 Reviews

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33 Reviews of Shawn Minigan

January 05, 2024

Dealership Rating
Employee Rating

So bad Service just charge everything but no service for good workers so I didn’t go next time so I didn’t no this work shop More

by thapasom653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joanne Sasso

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Jan 08, 2024

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

Dealership Rating
Employee Rating

Nice and happy people. Very helpful with everything and fast service, they even cleaned something in my car that was not their job More

by lelubenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blanca Escobar, Alex Chase, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte, Jonathan Casiano

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Dec 31, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

November 21, 2023

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Employee Rating

The whole staff was courteous and professional. A positive purchasing experience. I would recommend the dealership More

by STEVENOCELLA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, James Bacon, Alex Chase, Fred Santarpio, Jessica Licona, Joanne Sasso, Declan Foyle, Jonathan Casiano, Hervin Barrientos

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Nov 21, 2023

Colonial Nissan of Medford responded

Steven, Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

October 02, 2023

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Employee Rating

I was in need of speedy repairs, and they took care of me. The Mechanic did a great job, and the car feels like new. Thanks Colonial Nissan. More

by GFLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Patrick Doherty - Mechanic

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Oct 02, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

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Employee Rating

Very professional, always smiling very diligent on what they do on a daily basis Also, when I need something done ASAP, they get done promptly. I love working with Nissan.. They’re the best. More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Carl Tagliamonte, Hervin Barrientos

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Sep 28, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

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Employee Rating

The repair of the rear hatch actuator and related components for my Nissan was completed quickly and professionally. The issue was resolved and I no longer have problems accessing the rear hatch. More

by CFedele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joanne Sasso

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Sep 28, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 20, 2023

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Employee Rating

Great service, everyone was super friendly on the phone and in person in the shop! More

by DANNY.SANATAR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

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Sep 20, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

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Employee Rating

They were very professional and very on point when I needed service for my car done right away And always smiling and friendly More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Alex Chase, Fred Santarpio, Jessica Licona, Joanne Sasso, Declan Foyle, Gerson Ruiz, Carl Tagliamonte, Hervin Barrientos

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Sep 08, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

July 27, 2023

Dealership Rating
Employee Rating

Very professional, always smiling and friendly, and diligent on what they do every day basis More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nilo Oliveira, James Bacon, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Declan Foyle, Carl Tagliamonte, Hervin Barrientos

Helpful
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Jul 28, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2023

Dealership Rating
Employee Rating

I did not have to wait to long at service reception before I was helped. Service was done as promised. More

by CJIUVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jul 03, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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