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Fred Santarpio
Fred Santarpio at Colonial Nissan of Medford
Refer Me

Fred Santarpio

Wholesale Parts Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.4
24 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

46 yrs, 8 mos

Languages Spoken

English English

4.4

24 Reviews

Write a Review

24 Reviews of Fred Santarpio

March 30, 2024

Dealership Rating
Employee Rating

Superb service as always. Everyone I dealt with was completely professional. A pleasure once again dealing with Colonial. More

by EGORDON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Joanne Sasso

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Mar 30, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 20, 2024

Dealership Rating
Employee Rating

Very professional and so thoughtful about our car repair needs. Very helpful, friendly and delightful. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso

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Mar 21, 2024

Colonial Nissan of Medford responded

Thank you, Laura, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

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Employee Rating

They are all very knowledgeable and explain what needs to be fixed and the cost so you can understand what they are going to do More

by ROSE.LAIDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Alex Chase, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso

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Feb 14, 2024

Colonial Nissan of Medford responded

Rose, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 07, 2024

Dealership Rating
Employee Rating

The best dealership in the East coast. Wonderful knowledgeable employees and a great selection of vehicles. More

by AVILESNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Alex Chase, Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Carl Tagliamonte

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Feb 07, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

January 30, 2024

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Employee Rating

Professional and work completed in a timely manner. The staff are knowledgeable and follow through. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Jessica Licona, Joanne Sasso

Helpful
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Jan 31, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 05, 2024

Dealership Rating
Employee Rating

So bad Service just charge everything but no service for good workers so I didn’t go next time so I didn’t no this work shop More

by thapasom653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Minigan, Jessica Licona, Joanne Sasso

Helpful
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Jan 08, 2024

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

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Employee Rating

Nice and happy people. Very helpful with everything and fast service, they even cleaned something in my car that was not their job More

by lelubenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blanca Escobar, Shawn Minigan, Alex Chase, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte, Jonathan Casiano

Helpful
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Dec 31, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

December 13, 2023

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Employee Rating

Great customer experience and the staff is very knowledgeable. They were able to help me last minute and got me an appointment same day! More

by STEPHANIE.MUNISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Helpful
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Dec 13, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Stephanie, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

November 21, 2023

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Employee Rating

The whole staff was courteous and professional. A positive purchasing experience. I would recommend the dealership More

by STEVENOCELLA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Kathy Escobar, James Bacon, Alex Chase, Jessica Licona, Joanne Sasso, Declan Foyle, Jonathan Casiano, Hervin Barrientos

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Nov 21, 2023

Colonial Nissan of Medford responded

Steven, Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

The repair of the rear hatch actuator and related components for my Nissan was completed quickly and professionally. The issue was resolved and I no longer have problems accessing the rear hatch. More

by CFedele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Jessica Licona, Joanne Sasso

Helpful
Report | Print
Sep 28, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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