Jessica Licona
Service Customer Client Care Specialist Hablo Espanol!
Colonial Nissan of Medford
104 Mystic Ave
Medford, MA 02155
I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)
Read more261 Reviews
Write a ReviewDealership Experience
6 yrs, 3 mos
Specialties & Trainings
Bilingual
261 Reviews of Jessica Licona
April 11, 2024
Jonathan was very helpful, excellent customer service. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. More
Other Employees Tagged: Joanne Sasso, Carl Tagliamonte, Jonathan Casiano
April 10, 2024
Worst service ever! Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to c Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to change the break fluid. I almost hit the car in front of me at 20miles/hr last week. Now I need to change my break pads and rotor, as well as the break fluid again. And i use my car very scarcely, and only drove 3,000 miles since the last inspection. I took my car here because I thought I could trust the inspection despite the more expensive price. I completely regret my decision! More
April 01, 2024
All the parts were well taken care off and verified by the professional. I got to know the problems with my car. the professional. I got to know the problems with my car. More
Other Employees Tagged: Andy Bellizia, Joanne Sasso
March 29, 2024
I love that they offer a Lyft so I could go home until the service was finished. The service staff were very personable and professional. the service was finished. The service staff were very personable and professional. More
Other Employees Tagged: Joanne Sasso
March 29, 2024
Colonial Nissan is a great dealership. I have been treated so well there, from the day I bought the car up until now I have been treated so well there, from the day I bought the car up until now More
Other Employees Tagged: Joanne Sasso , Jonathan
March 29, 2024
I leased and bought several cars here and have serviced them all with Colonial. They do a great job and are good to work with. them all with Colonial. They do a great job and are good to work with. More
Other Employees Tagged: Joanne Sasso
March 28, 2024
Great service. Friendly staff. Quick turnaround to get in and out in time for work. Friendly staff. Quick turnaround to get in and out in time for work. More
Other Employees Tagged: Joanne Sasso