Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
261 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

261 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Specialties & Trainings

Bilingual

261 Reviews of Jessica Licona

April 16, 2024

Dealership Rating
Employee Rating

The service was fine, but the cost for them to just check a Nissan specific error code and tell me they didn't have the part was expensive. More

by JC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

April 11, 2024

Dealership Rating
Employee Rating

Jonathan was very helpful, excellent customer service. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. More

by Rooselyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 11, 2024

Dealership Rating
Employee Rating

Great service that was done quickly. I will plan to have service there again in the future. More

by JUSTNORTHOFCITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 10, 2024

Dealership Rating
Employee Rating

Worst service ever! Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to c More

by aliceoa00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 04, 2024

Dealership Rating
Employee Rating

It was an outstanding customer service experience. Nice waiting room with a place to work. More

by lrusso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

April 01, 2024

Dealership Rating
Employee Rating

All the parts were well taken care off and verified by the professional. I got to know the problems with my car. More

by menumsubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso

Apr 02, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

Dealership Rating
Employee Rating

I love that they offer a Lyft so I could go home until the service was finished. The service staff were very personable and professional. More

by GRETCHENBOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you, Gretchen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

Dealership Rating
Employee Rating

Colonial Nissan is a great dealership. I have been treated so well there, from the day I bought the car up until now More

by dianes1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jonathan

Mar 30, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

Dealership Rating
Employee Rating

I leased and bought several cars here and have serviced them all with Colonial. They do a great job and are good to work with. More

by lmillner
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Mar 30, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 28, 2024

Dealership Rating
Employee Rating

Great service. Friendly staff. Quick turnaround to get in and out in time for work. More

by bertschjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Mar 28, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

1
...

Dealership Inventory (209 Vehicles)

used 2023 Nissan Frontier car, priced at $40,955
2023 Nissan Frontier
used
Glacier White exterior
Automatic
Four-wheel Drive
used 2023 Nissan ARIYA car, priced at $38,799
2023 Nissan ARIYA
used
2 Tone Blue / Black Roof exterior
Automatic
Front-wheel Drive
new 2024 Nissan Altima car, priced at $34,615
2024 Nissan Altima
new
Gray Sky Pearl exterior
CVT
All-wheel Drive
used 2021 Nissan Rogue car, priced at $22,997
2021 Nissan Rogue
used
Glacier White exterior
CVT
All-wheel Drive
used 2023 Nissan Murano car, priced at $43,999
2023 Nissan Murano
used
White exterior
CVT
All-wheel Drive
used 2021 Nissan Rogue car, priced at $24,499
2021 Nissan Rogue
used
White exterior
CVT
All-wheel Drive