Shawn Edler | Page 4

The purchase was exactly as described and very pleasant. Shawn was efficient and knowledgeable. It was a pleasure to do business with Gateway Subaru again. Shawn was efficient and knowledgeable. It was a pleasure to do business with Gateway Subaru again. More

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Sales during the pandemic. My wife and I had 2 Foresters to trade toward a new car in a downsizing plan for retirement. We've been driving Foresters since 2012 and felt very co My wife and I had 2 Foresters to trade toward a new car in a downsizing plan for retirement. We've been driving Foresters since 2012 and felt very comfortable with the size and layout. We are both in a higher risk group to the Covid virus and had no desire to visit a dealership and spend hours exposed to others beyond our control. We were looking for a dealer who could come to us since we pretty much knew what we already wanted. The first dealer we contacted was long on "How can I help you?" but then missed 2 at home appointments they agreed to on successive weeks. We then contacted Gateway and our sales rep, Shawn Edler, brought us a new Forester to inspect the very next day. Very impressive is how I would rate the experience. Shawn spent a good deal of time explaining the features new to us and we settled on the model and configuration that very day. The value offered to us for our two trade-ins and the sale price for the new car were both very fair and met the expectations we had from our research. Delivery two days later was smooth and the pre-prepared paperwork was quickly completed. Shawn again took lots of time with the turn over and information session for us to feel comfortable with the new car. Many thanks to Shawn and the behind the scenes staff at Gateway Subaru for your prompt attention and curtesy. We highly recommend you. More

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It’s always been an easy experience. Shawn was great and Zach is great too! Steve was great in the past. Really miss him, our neighbor!! Zach is great too! Steve was great in the past. Really miss him, our neighbor!! More

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Trustworthy, honest and sincere personnel, and top notch service. The only dealership I will ever do business with! Alway courteous. Highest integrity. Customer oriented. And always a pleasure to work wit service. The only dealership I will ever do business with! Alway courteous. Highest integrity. Customer oriented. And always a pleasure to work with on any issue. More

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Best experience, very knowledgeable, fair price, no pressure Have owned Hondas since 1999 (4 Odysseys, 2 Accords). Once we found the right dealer after the first Odyssey, we've been happy. No complaints. Kids ar Have owned Hondas since 1999 (4 Odysseys, 2 Accords). Once we found the right dealer after the first Odyssey, we've been happy. No complaints. Kids are older now and we wanted to move into a medium sized AWD SUV. Stopped at Gateway on the way home from test driving a Honda Pilot (yawn) and were greeted by salesman Shawn Edler. We test drove the Ascent and the Outback. We decided to purchase the Ascent, mainly because it was larger. Both were great drivers. This was our first ever Subaru. We returned to Gateway and dealt with Shawn and manager Jeff Little on the purchase. Between the test drives and the purchase, Shawn and I were back and forth on email and he was very responsive. Quick to answer and knowledgible. There was never a pressure to buy and we returned a second time to test drive the Ascent again with Shawn. Again, no pressure and fielded all questions. Again very knowledgeable. With all of the car evaluation sites on the internet, it's not hard to figure out a price to go into a dealership with that is fair to both parties. Shawn's first presentation on price was fair which resulted in only one counter offer, which we agreed upon. Again, no pressure. Managner Jeff Little, presented options for extended warranties and protection in a straight forward manner but again no pressure when we declined. After completing the paperwork, we returned to our new vehicle and Shawn spent over an hour and a half going over all the details of our new Ascent. He knew every system on the car and there are alot of safety systems. We are happy with our new car and our new found dealership and would highly recommend Gateway and Shawn Edler to anyone. More

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Excellent dealership, service is timely, easy to make a reservation for service. Everything about the service is completely explained. After the service auto is washed and returned to owner. reservation for service. Everything about the service is completely explained. After the service auto is washed and returned to owner. More

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This was my first experience with Gateway . I Highly recommend Shawn, best car buying experience ever, No nonsense, easy process! Great service, great dealership! Doreen in Milton recommend Shawn, best car buying experience ever, No nonsense, easy process! Great service, great dealership! Doreen in Milton More

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Most pleasant car buying experience to date Salespeople Sean and Barb were knowledgeable and experienced and finance guy Zach was efficient and organized. Great buying experience, highly recom Salespeople Sean and Barb were knowledgeable and experienced and finance guy Zach was efficient and organized. Great buying experience, highly recommend this dealership and service department. More

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Shawn reigns supreme! Purchased a 2019 Subaru Cross Trek with the help of Shawn. It was a great experience from the moment we met, test driving the Cross Trek, purchasing Purchased a 2019 Subaru Cross Trek with the help of Shawn. It was a great experience from the moment we met, test driving the Cross Trek, purchasing the car to showing all the bells and whistles in the car. This is my third Subaru purchase with Gateway Subaru and the experience is always excellent. Thank you! More

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By far the best car buying experience I have ever had I am 74 years old and have purchased many cars over the years, both new and used. I can honestly say I have never had a better experience with an I am 74 years old and have purchased many cars over the years, both new and used. I can honestly say I have never had a better experience with any dealership. I felt very important to everyone I delt with, even though this was my first Subaru purchase..No pressure to purchase anything but what i wanted. I could not have been treated any better by Shawn or anyone of the staff I met with. The first price quoted to me was so fair that no negotiation was necessary. More

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