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Shane Monjeau
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Shane Monjeau
Chevrolet Cadillac Service Advisor
Gateway Chevrolet Cadillac Hyundai Nissan
501 38th St S
Fargo, ND 58103
9 Reviews
Dealership Experience
2 yrs, 10 mos
9 Reviews
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9 Reviews of Shane Monjeau
April 05, 2024
My wife and I purchased a 2013 2. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. Unfortunately after approx 1,000 miles driving we brought it in to Gateway Service for a check engine light on March 19, 2024 and discovered the engine repairs would be very costly. I contacted Andrew McDonnell, Sales Manager at Gateway Clearance, and after reviewing the situation he agreed to work with me on resolving the issue. I would also like to compliment Shane Monjeau, Service Adviser at Gateway Chevrolet Service and anyone else who was involved in producing a positive outcome out of a negative situation. More
by cebbigh
Other Employees Tagged: Andy McDonnell, Sean Thompson
Helpful 
March 13, 2024
Shane and Rochelle were great to deal with through the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for their professionalism. More
by brian@buttweilersdoall.com
Other Employees Tagged: Rochelle Rehm
January 26, 2024
Excellent sales department,Excellent service department,excellent customer service,great selection of vehicles on the lot to choose from department,excellent customer service,great selection of vehicles on the lot to choose from More
by dibleychad7407
Other Employees Tagged: Cory Axvig, Luke Bentley, Clark "Corky" Foley
August 23, 2023
Dealer accommodated my transportation needs, did the work correctly, on the, and below the price estimate. correctly, on the, and below the price estimate. More
by GRIMMDORR
Verified CustomerOther Employees Tagged: Dan Dardis, Michael Livingston, Zach Morley, Matthew Durbin, Hunter Bray, Ann Bahm, Anna Carlson, Destini Few, Devin Graf
August 15, 2023
It a great place to buy a vehicle and friendly staff I would recommend anyone tgere would recommend anyone tgere More
by DEAVERTRUCKING
Other Employees Tagged: Dan Dardis, Zach Morley, Matthew Durbin, Hunter Bray, Ann Bahm, Anna Carlson, Destini Few, Devin Graf
July 18, 2023
Nice job! The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back agai The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back again) Thanks! Warren More
by warren10
Other Employees Tagged: Cory Axvig, Tesa Larson-Roper, Michael Livingston
February 19, 2023
Tim is great to work with and I would highly recommend! He was even there for me after the sale was made! He was even there for me after the sale was made! More
by Kimwast29
Other Employees Tagged: Tim Brandt
December 05, 2022
Had a appointment at 1:00 to have a key re keyed. At 1:45 I went back to the service area to see what was going on and they said it would be another hour and a half I made another appointment becau At 1:45 I went back to the service area to see what was going on and they said it would be another hour and a half I made another appointment because who knows when he actually would have gotten to it I live an hour away. Shane was not very nice More
by Cpolipnick
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