Ann Bahm

We bought 2024 Equinox in October. Yesterday I brought it to dealership for the first oil change. A nice gentleman had us pull inside service garage and we were told to leave keys ins Yesterday I brought it to dealership for the first oil change. A nice gentleman had us pull inside service garage and we were told to leave keys inside vehicle and were pointed towards waiting area. About 5 minutes later a woman by name of Ann comes towards me saying "Is that your Equinox? Are we just supposed to know what to do with it?? Our rules here are you stand by your vehicle and WAIT until someone approaches you and you explain to them what is being serviced!" At this time 4 other people in waiting area are staring at me & my son! I kindly explained we had a 2 pm appointment and we were told what to do with keys and where to go. I thought we were expected and service department should know exactly why a 2024 Equinox is there. They booked us! Long story short, once our warranty is done we will buy our next new vehicle at a different dealership in Fargo with friendlier staff :) More

Helpful 0

Report | Print

Attentive to details, good service. Maintenance required was completed on timely manner. Ride to and fro was provided Maintenance required was completed on timely manner. Ride to and fro was provided More

by BHAKTX Verified Customer Verified Customer

Helpful 0

Report | Print

It was easy to work with everyone there. They were thorough and polite and gave me all the information I asked and more . They were thorough and polite and gave me all the information I asked and more . More

Helpful 0

Report | Print

The problem was fixed at no cost to me so I am satisfied with the service. with the service. More

by glbenz Verified Customer Verified Customer

Helpful 0

Report | Print

Dealer accommodated my transportation needs, did the work correctly, on the, and below the price estimate. correctly, on the, and below the price estimate. More

by GRIMMDORR Verified Customer Verified Customer

Helpful 0

Report | Print

It a great place to buy a vehicle and friendly staff I would recommend anyone tgere would recommend anyone tgere More

by DEAVERTRUCKING Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was extremely helpful with the situation that we were in and everyone loved our dog Everest! were in and everyone loved our dog Everest! More

Helpful 0

Report | Print

Today, I had an exceptional service encounter with Ann. She was exceptionally courteous and diligent throughout our interaction. Surprisingly, my service appointment finished 20 minutes earlier than the in She was exceptionally courteous and diligent throughout our interaction. Surprisingly, my service appointment finished 20 minutes earlier than the initial estimation provided by her. I commend her and the team for providing top-notch customer service. Thank you, Ann, for your remarkable customer service today. More

Helpful 0

Report | Print

People were friendly and I was done before their projected time of one hour. They reminded me about my appointment projected time of one hour. They reminded me about my appointment More

by SNOOKERSEN Verified Customer Verified Customer

Helpful 0

Report | Print

Had oil c u anged and they normally vacuum your rug this time they did not also my wipers are shot and they said they look good and my tires were at 4 different pressures when I left there the lady that che time they did not also my wipers are shot and they said they look good and my tires were at 4 different pressures when I left there the lady that checked me in was very nice but I thought Chevy had better quality of service than this More

by Murray Verified Customer Verified Customer

Helpful 0

Report | Print