Matthew Durbin

Friendly they put us in a car we want and is willing show how things work how things work More

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We would definitely recommend Aaron to help you with your trade-in/new car purchase. Aaron made our experience very pleasurable. He was friendly and very knowledgeable. Everyone we worked with at Gateway was trade-in/new car purchase. Aaron made our experience very pleasurable. He was friendly and very knowledgeable. Everyone we worked with at Gateway was pleasant, professional and happy to help. An overall great experience. More

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Eli and Cody are Absolutely Amazing to work with. They go above and beyond and have exceeded my expectations.The entire gateway crew is top-notch.They make sure to take care of you and make sure that They go above and beyond and have exceeded my expectations.The entire gateway crew is top-notch.They make sure to take care of you and make sure that you're happy and satisfied.I highly recommend them. Way to go Eli and Cody! Job well done! We love our new vehicle and I mean love. Haha More

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Feeling Blessed. Thank you #GatewayDealership #Gatewaydealer Eli and Cody. Absolutely, Amazing crew. You have gone Above and Beyond for me and my kiddos. Much love Thank you #GatewayDealership #Gatewaydealer Eli and Cody. Absolutely, Amazing crew. You have gone Above and Beyond for me and my kiddos. Much love and appreciation. Highly recommend! We Love our New Car! More

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RUN AWAY! !! Scared to bring my vehicle in and try to get something warrantied. They always seem to find some loophole to charge me and get out of getting th !! Scared to bring my vehicle in and try to get something warrantied. They always seem to find some loophole to charge me and get out of getting the issue warrantied. Bottom line: Better off buying something else More

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Attentive to details, good service. Maintenance required was completed on timely manner. Ride to and fro was provided Maintenance required was completed on timely manner. Ride to and fro was provided More

by BHAKTX Verified Customer Verified Customer

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JJ was super knowledgeable and professional to work with while ordering our Custom Trailboss! The whole process just took 4 months and JJ kept us informed of the process from start to finish. I would recomm while ordering our Custom Trailboss! The whole process just took 4 months and JJ kept us informed of the process from start to finish. I would recommend seeing JJ at Gateway Chevrolet for any of your car buying needs! The whole crew at Gateway were knowledgeable and helpful from our top notch sales representatives JJ, to Tim in accessories, Cody at finances, and the maintenance crew! See you for our next vehicle purchase! More

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David L was great to deal with, very out going and tech savvy. I’ll be back when it’s time to trade my wife’s car. savvy. I’ll be back when it’s time to trade my wife’s car. More

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Dealer accommodated my transportation needs, did the work correctly, on the, and below the price estimate. correctly, on the, and below the price estimate. More

by GRIMMDORR Verified Customer Verified Customer

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Terrible Experience. I brought my 2019 Silverado, which I had purchased from them about eight months ago, for a repair regarding the check engine light and a missing I brought my 2019 Silverado, which I had purchased from them about eight months ago, for a repair regarding the check engine light and a missing striker bolt for the tailgate. The issue with the engine light was resolved following a reprogram of the ECM module. I received the bill on the repair today and inquired if it was ran through the extended warranty I had purchased. Matt told me that it hadn't because I had never told him I had the policy. I had used this same extended warranty (which I bought through Gateway) three months prior to this on a different repair and it should have been on file or at least inquired about before repair. He then tells me it was too late to do anything about it and continues to tell me I should have told him earlier. After I complained about it some more Matt finally told me he would call them, after which he tells me that Mastertech doesn't cover that so I end up paying the full cost. I called Mastertech after, since it didn't seem quite right to me. The service rep there looked at their their log. It showed they had received a call from Matt regarding this ECM issue in July, when I originally brought it to them so I had obviously told him about the warranty or he did know about it at the very least prior. The second note came from his call today was simply that they had asked him if the repair they had done last month fixed the issue I was having and his response to them was that he was "unsure." I know its only a hundred bucks and have already filed a claim for reimbursement from Mastertech. I just rather he had told me that he had made a mistake rather than lie and try to shift the blame to me. More

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