Serena Montez
Serena Montez at Nissan of Wichita Falls
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Serena Montez | Page 3

Internal Advisor

Nissan of Wichita Falls

4000 Kell W Blvd
Wichita Falls, TX 76309

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4.8
91 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

7 yrs, 4 mos

4.8

91 Reviews

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91 Reviews of Serena Montez

July 08, 2022

Dealership Rating
Employee Rating

Hello. . On a Monday morning, discovered one of my tires had been slashed. I called Nissan dealership and they were at my locale in minutes. T; hey came out More

by helenabev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sotelo , Garrett Bodkin, Chase Picard

Jul 08, 2022

Nissan of Wichita Falls responded

Thank you for sharing your experience, Ms. B! We appreciate the 5-star review and we are so happy that we were able to help you out. Please let us know what we can do for you in the future!

Jul 08, 2022

helenabev responded

Good afternoon gentlemen: Thank you again for your wonderful response in my time of need; nothing felt worse than feeling vulnerable. You are all a blessing to me and the City of Wichita Falls! I had spoken to a former tow truck company about Nissan Wichita Falls and he responded by saying "you are good people!" v/r Ms B

Jul 08, 2022

Nissan of Wichita Falls responded

Thank you for the kind words! We are thankful for customers like you!

July 01, 2022

Dealership Rating
Employee Rating

Excellent service department. The work was done in a timely manner considering what wall needed to be done. More

by R.MORELAND0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bennett, Malcolm Ingram, Christopher Justice, Kenneth Harjo , Garrett Bodkin, Dustan Harbour, Jordan Hauptman, Shawn Neal, Chase Picard

Jul 04, 2022

Nissan of Wichita Falls responded

Thank you for the 5-star review! We are pleased you had a great experience with our team, and we sincerely appreciate your business!

June 28, 2022

Dealership Rating
Employee Rating

Fast with oil change and explained why they couldn’t pass car for inspection ( and low to zero pressure to purchase needed tires there!) appreciate also that car cleaned!! More

by cindywyatt09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Garrett Bodkin

Jun 28, 2022

Nissan of Wichita Falls responded

Thank you for the review, Cindy! We are happy to have served you and appreciate your business!

June 24, 2022

Dealership Rating
Employee Rating

Every time I go into the service department I'm always greeted with a smile. I have never had a bad experience. The service department employees are all awesome!! More

by RSLVESTAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dustan Harbour

Jun 24, 2022

Nissan of Wichita Falls responded

Thank you for the 5-star review! We are pleased that you have consistently good experiences with our service department, and we sincerely appreciate your business!

June 14, 2022

Dealership Rating
Employee Rating

The customer Service at the service shop is awesome, prompt responses, always professional and proactive with suggestions to keep the vehicle in the best operating condition. More

by Japjavpierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bennett, Robert Stoddard, Christopher Justice, Zac Rangel, Jorge Sotelo , Dustan Harbour, Chase Picard, Tyrese Polite, Joshua Roach

Jun 14, 2022

Nissan of Wichita Falls responded

Thank you for the wonderful review! We sincerely appreciate your business!

June 11, 2022

Dealership Rating
Employee Rating

Very informative and all ways willing to help. Love the hospitality that you guys give More

by DARIFAWCET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2022

Nissan of Wichita Falls responded

Thank you for the review! We are happy to have served you and appreciate your business!

June 10, 2022

Dealership Rating
Employee Rating

Awesome shop, I'm pleased with the service snd will tell friends. Looking forward to bringing my car in again for other services. More

by GREGORYDAVISE129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bennett , Chase Picard

Jun 10, 2022

Nissan of Wichita Falls responded

Thank you for the great review, Gregory! We sincerely appreciate your business and look forward to serving you again in the future!

April 28, 2022

Dealership Rating
Employee Rating

Everything about this dealership of great! Super friendly staff from beginning to end of buying a new car and in the service department. So thankful to have them! More

by HOLLYJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Garrett Bodkin

May 05, 2022

Nissan of Wichita Falls responded

Hollyjb, thank you for your kind words and this wonderful review!

April 23, 2022

Dealership Rating
Employee Rating

Everyones so nice, wouldn’t think about going anywhere else to service my Nissan Fast, Friendly, affordable Thank you ! More

by SHERRISKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Nissan of Wichita Falls responded

Hi Sherriskg, we are very happy to have provided you with such a positive experience!

April 19, 2022

Dealership Rating
Employee Rating

Great service and friendly efficient staff! !! Love my Nissan and the people who service it. More

by JLLAVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Garrett Bodkin

Apr 28, 2022

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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