Scott Masters
Scott Masters at Ken Ganley Toyota Pittsburgh
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Scott Masters | Page 16

Sales & Leasing Consultant

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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5.0
182 Reviews

Dealership Experience

6 yrs

Industry Experience

14 yrs

5.0

182 Reviews

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182 Reviews of Scott Masters

May 05, 2021

Dealership Rating
Employee Rating

Friendly and concerned team continue to reach out to me in order to make sure that I am happy with my new Toyota. My salesman Scott Masters remembers everything about me and makes sure that I understand an More

by LESHARTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lisa Onderko

May 06, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and the rest of our team, and we look forward to working with you again.

April 01, 2021

Dealership Rating
Employee Rating

My whole experience was positive! Scott was especially friendly, respectful and extremely helpful in the set up of my Rav 4 XSE. I intend on recommending Ganley Toyota to friends and family. More

by VENSAKJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesko

Apr 01, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2021

Dealership Rating
Employee Rating

This dealership is very excellent. Top of the game with all departments. My appointment for inspection of my car was done great and swiftly. I worked for a dealership for 35 years and know how all should r More

by BERNADETTEGRESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Apr 05, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team

March 29, 2021

Dealership Rating
Employee Rating

Scott went above and beyond to get the Highlander in black to me by the weekend for a family trip. He was very responsive answering questions before I came in. More

by encino44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 29, 2021

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new Highlander! Thank you for taking the time to write this five-star review and let us know how great Scott is doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Ken Ganley Toyota are glad to have you as a customer.

March 29, 2021

Dealership Rating
Employee Rating

Scott Masters was super helpful and friendly. He very patiently answered all my questions. I will definitely recommend my friends and family to Ken Ganley. More

by Karen Lash
Friendliness
Recommend Dealer
Yes
Mar 29, 2021

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new vehicle, Karen! We are so glad that Scott had the opportunity to work with you, and that he could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future!

March 25, 2021

Dealership Rating
Employee Rating

We canceled 3 car appointments after visiting Ken Ganley because our sales, Scott Masters, gave us a deal we couldn’t refuse. Best sales experience ever. More

by Ploy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, John Mesko

Mar 25, 2021

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Scott, and it was a pleasure having you at the dealership. We appreciate your review!

March 23, 2021

Dealership Rating
Employee Rating

Wasted enough time at this dealership trying to get a vehicle. We went to a different dealer and had no issues. Won’t be buying a vehicle here More

by Justin83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Joe Brooks Jr.

Apr 10, 2021

Ken Ganley Toyota Pittsburgh responded

Hello Justin, Thank you for this feedback, Justin. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you.

March 12, 2021

Dealership Rating
Employee Rating

Scott did everything in his power to empower me to make a purchase at Ken Ganley. He followed my interested and acted in an extremely timely manner to seal the deal in a way that prioritized sellers interest More

by DSERO465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, John Mesko

Mar 12, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and our sales team met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

Dealership Rating
Employee Rating

Car buying is my least favorite thing. Somewhat like having a dental procedure. Scott was incredible to work with and made my purchase painless LOL . I so appreciated his transparency and flexibility More

by MELISSA.MCINTYRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesko

Mar 14, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you, Melissa, for taking the time to leave us this fantastic, five-star review! We're thrilled that you had such a positive experience with Scott and John. We hope you will continue to enjoy your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

March 01, 2021

Dealership Rating

Great, professional, and delivered as promised. I drove from 2+ hours away, and Justin delivered. Fully negotiate my deal via email, and when I took delivery, had me in and out in 30 mins. Fully recommend More

by SULLY870
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Michael Moore, John Mesko , Justin Yelling

Mar 01, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you, Sully, for your business and this review. We're happy to hear that Justin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

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