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Lisa Onderko

Overview Reviews (267) Inventory (56)

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Lisa Onderko

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Lisa Onderko

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.4

267 Reviews

Overview Reviews (267) Inventory (56)

4.4

267 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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267 Reviews of Lisa Onderko

May 12, 2024

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Employee Rating

Lisa is awesome Friendly smiling just a wonderful person Thank you for having such a great person employed at Ken Ganley. Time for a raise !!!!!! I will be back !!! person Thank you for having such a great person employed at Ken Ganley. Time for a raise !!!!!! I will be back !!! More

by Trac0919

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Fritch , Maria Hopeck

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May 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2024

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Employee Rating

Everyone is friendly and knowledgeable and I am always treated fairly and with respect. I will definitely recommend them to anyone. treated fairly and with respect. I will definitely recommend them to anyone. More

by XS3BVBN

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Helpful 0

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May 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

May 10, 2024

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Employee Rating

This dealership is so easy to work with. I went in for a recall and it happened to be close to the time for my oil change. They did all with an hour which is unheard of. They also sent a vid I went in for a recall and it happened to be close to the time for my oil change. They did all with an hour which is unheard of. They also sent a video for the inspection. Very impressive so glad I chose Ken Ganley More

by Jeepgirl054

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Slade Lindgren

Helpful 0

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May 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

May 04, 2024

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Employee Rating

Lisa did an excellent job. Very professional and easy to work with. Would always try to work with her. Very professional and easy to work with. Would always try to work with her. More

by MOLLY40

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 03, 2024

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Employee Rating

Fast and excellent service and employees Highly recommend this dealership if interested in purchasing a toyota recommend this dealership if interested in purchasing a toyota More

by Cunningk0501

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Lisa and our team were able to help, and we hope to see you again!

April 29, 2024

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Employee Rating

Ives always like the people at the dealership. Good friendly people willing to help you get a good deal Good friendly people willing to help you get a good deal More

by Molinaro.gabe

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Moore, Nick Marshall, John Mesko, Steve Sylvis, Josh Bruce

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Apr 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 28, 2024

Dealership Rating

Employee Rating

Got oilchange never filled up washer fluid or rotated tires I wanted done said bays were full they couldn't do it tires I wanted done said bays were full they couldn't do it More

by RYAN.RIEGER

Verified Customer

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Workmanship

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Recommend Dealer

Helpful 0

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Apr 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, Ryan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 12, 2024

Dealership Rating

Employee Rating

Love this dealership. Your team is friendly and do excellent work. I would recommend your dealership to others. Matter of fact I already have done that! You didn't have w Your team is friendly and do excellent work. I would recommend your dealership to others. Matter of fact I already have done that! You didn't have what she was looking for. As long as I own a Toyota it will be a Ken Ganley Toyota. More

by CHARHUTCH7532

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Mesko, Steve Sylvis, Rodrigo Van Grieken

Helpful 0

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Apr 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

April 11, 2024

Dealership Rating

Employee Rating

I am very pleased with the service I received and future services pending.. Great job by Lisa exploring what service is. Pending. services pending.. Great job by Lisa exploring what service is. Pending. More

by ALARMMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Kisa and our team appreciate your business and hope to see you again soon!

April 10, 2024

Dealership Rating

Employee Rating

Service is great. The service video is a great idea. Lisa Onderko is fantastic! Fifteen The service video is a great idea. Lisa Onderko is fantastic! Fifteen More

by SAPP11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Lisa had the opportunity to work with you and thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

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