Steve Sylvis

Service provider was very well mannered and knowledgeable. Good not give me a time before he found out if anything was needed. One and one half hours later he came and said all work completed. knowledgeable. Good not give me a time before he found out if anything was needed. One and one half hours later he came and said all work completed. Car was washed and ready to go More

by CHUCKKAUFOLD Verified Customer Verified Customer

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Fair service and fair pricing, service department has been extremely easy to work with. The dealership should put used vehicles through a more detailed review and make sure all items are in working orde been extremely easy to work with. The dealership should put used vehicles through a more detailed review and make sure all items are in working order. Also the vehicle should come two keys and not fall on the new owner to furnish the second key. I would give a five star review if the vehicle I purchased had came with two keys, and wouldn't have spend the majority of the first month back at the dealer with issues that would have been addressed prior to it leaving the lot. I am very grateful for the service and issues be corrected free of charge but it was back TWICE for the same issue. Like I said, the vehicle I purchased four weeks ago spent two weeks in service (Ken Ganley and Ron Lewis) instead of with me, for issues that should have been addressed prior to sale. More

by JRB_342 Verified Customer Verified Customer

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Bought a car for 30k from them, was told they’d send me the 2nd key in the mail after purchase since I was to get 2 keys with the vehicle. 2 months later, still no key. I call the dealer multiple times and the 2nd key in the mail after purchase since I was to get 2 keys with the vehicle. 2 months later, still no key. I call the dealer multiple times and they say they’ll have their key maker come out to me to make one and that never happened. I make an appointment so I can just get my second key for the car. I show up to the appointment…they didn’t order the right key despite knowing the car I drive and the work order specifying a FOB and key. I live rurally so this was an hour drive for me and 40 minutes in the waiting room to be told this info. I reschedule an appointment for a later date and they finally program the key and fob but they give me a fob that’s missing a button. Done with this dealer. Love Toyota but I won’t be coming back to Ganley for anything. And I know it’s the sales and finance people’s job but the upselling of services is really annoying especially when they can’t even get the service of providing me a second key to a 30k vehicle. If I bought that stupid paint protection or whatever, I can’t imagine the hoops this dealer would put me through just to use it. More

by LONGB1207 Verified Customer Verified Customer

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Scott Masters was very knowledgeable about the vehicle and all of its functions. He took the time twice to go over things with me since I was going on a trip and thought that I would forget things that he and all of its functions. He took the time twice to go over things with me since I was going on a trip and thought that I would forget things that he showed me. I also liked that he wasn’t pushy but just a very nice person. More

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All work was completed quickly and efficiently Josh kept me informed.He was great.No complaints. me informed.He was great.No complaints. More

by longshot44 Verified Customer Verified Customer

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Easy to work with. Did exactly what they said they were going to do. On time and right Did exactly what they said they were going to do. On time and right More

by DAVIDBUCKISO Verified Customer Verified Customer

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Ives always like the people at the dealership. Good friendly people willing to help you get a good deal Good friendly people willing to help you get a good deal More

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I love the new text updates so you know exactly what stage your vehicle is in. I also loved the video they sent of the vehicle overview. The staff is super down to earth and treat me like a friend. stage your vehicle is in. I also loved the video they sent of the vehicle overview. The staff is super down to earth and treat me like a friend. More

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Love this dealership. Your team is friendly and do excellent work. I would recommend your dealership to others. Matter of fact I already have done that! You didn't have w Your team is friendly and do excellent work. I would recommend your dealership to others. Matter of fact I already have done that! You didn't have what she was looking for. As long as I own a Toyota it will be a Ken Ganley Toyota. More

by CHARHUTCH7532 Verified Customer Verified Customer

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I recently had my 4 runner serviced and the appointment was quick and easy! I was back on the road in no time! was quick and easy! I was back on the road in no time! More

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