Scott Marsden
Scott Marsden at Herb Chambers INFINITI of Westborough
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Scott Marsden | Page 3

New Car Sales Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd, Rte. 9
Westborough, MA 01581

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Scott Marsden

March 19, 2023

Dealership Rating
Employee Rating

Great experience! My saleman Brian made the buying experience very smooth from start to finish and did it in a timely manner. I would definitely recommend him and this More

by pjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2023

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Herb Chambers INFINITI of Westborough with your recent purchase! We're happy to hear Brian made the experience a smooth one and we hope you enjoy your new vehicle. Please don't hesitate to reach out if there's anything else we can do for you!

March 10, 2023

Dealership Rating
Employee Rating

This is my 5th car I bought from this dealership. It’s the relationship. The Herb Chambers Westborough staff was friendly, professional and accommodating as usual. They were quick to offer service More

by AJ
Recommend Dealer
Yes
Mar 13, 2023

Herb Chambers INFINITI of Westborough responded

We're so honored to have helped you buy your 5th car at Herb Chambers INFINITI of Westborough, AJ! It means the world to our team and we're glad we could make the process so enjoyable! Rocco, Scott, Max, and Sami are so happy to have you as a loyal customer and we look forward to seeing you again! Thank you!

March 04, 2023

Dealership Rating
Employee Rating

The service was awesome! Our sales consultant, John, was very nice and was eager to help us with the sales process. More

by Manish Jha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2023

Manish Jha responded

Yes this is absolutely correct John is awesome.

Mar 07, 2023

Herb Chambers INFINITI of Westborough responded

Thank you so much, Manish! John and the team are so happy your purchase experience was worthy of five stars! We look forward to assisting you again! - Herb Chambers INFINITI of Westborough

Mar 10, 2023

Manish Jha responded

Yet again, praise is well deserved for your sales, finance, and service teams.

October 16, 2022

Dealership Rating
Employee Rating

They charged me a fortune and it didn't solve my problem try to guess the problem. More

by Laudrly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 18, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing a review. I'm sorry to hear about these concerns and would like the opportunity to discuss what lead to this with you. Would you please contact me directly at your earliest convenience, so we may find a way to correct what went wrong? Thanks again, Jason O’Brien - General Manager - jobrien@herbchambers.com

September 06, 2022

Dealership Rating
Employee Rating

My 3rd vehicle from them. That should say it all. I’ve never been disappointed. Always treated with respect and honesty. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Aliperta

Sep 06, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Herb Chambers INFINITI of Westborough with your loyal business, Michael! We hope you enjoy your new vehicle and look forward to seeing you next time!

July 30, 2022

Dealership Rating
Employee Rating

Ali was great to work with, we were able to do much of the hard stuff remotely and when the visit to the dealership happened it was easy as apple pie. More

by Ernperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rocco Jason O'Brien, Ali Lewis , Sean Dotts

Aug 01, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your support! We're so happy that Ali was able to help you with your needs! See you next time at Herb Chambers INFINITI of Westborough!

July 18, 2022

Dealership Rating
Employee Rating

Kept promises Good delivery No hassles Explained all the gizmos Second car leased from them More

by Ben.wein
Recommend Dealer
Yes

Other Employees Tagged: Sean

Jul 20, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback, Ben! We appreciate your repeat business and look forward to seeing you again next time here at Herb Chambers INFINITI of Westborough!

July 11, 2022

Dealership Rating
Employee Rating

Ali L. was amazing! Communication was easy & stress-free. I would highly recommend connecting with Ali and doing your business at Westborough Infiniti. More

by DG2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Herb Chambers INFINITI of Westborough responded

Thanks for providing us with this excellent five-star review! We're honored to hear that Ali could assist you and we hope to see you back at Herb Chambers INFINITI of Westborough for all of your future auto needs!

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