Scott Marsden
Scott Marsden at Herb Chambers INFINITI of Westborough
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Scott Marsden | Page 2

New Car Sales Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd, Rte. 9
Westborough, MA 01581

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Scott Marsden

July 11, 2023

Dealership Rating
Employee Rating

This dealership worked together to make car buying a safe and warm experience. Everyone helped each other if needed like a true team. Customer service is superb. I have owned multiple luxury s More

by Oceantilegallery
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Jason O'Brien , Lauds

Jul 11, 2023

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review! We appreciate you trusting the Herb Chambers INFINITI of Westborough team with your business and are thrilled to hear that you're enjoying your most recent purchase. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 12, 2023

Dealership Rating
Employee Rating

Easy to work with and very fair. I plan on keeping my vehicle for a while but whenever I'm ready for my next car I'll be coming here first. More

by tedpartridge84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Aliperta

Jun 14, 2023

Herb Chambers INFINITI of Westborough responded

We're glad you found a great car you want to stay with for a while and appreciate your awesome review! We hope you do come to see us next time and thank you for choosing Herb Chambers INFINITI of Westborough!

June 02, 2023

Dealership Rating
Employee Rating

The dealership did not know enough about the model I was buying and did not spend time with me explaining the different functions of the car. The process of picking up the new car was long (3 plus hours). More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Max Elentukh, Sami Zakhary

Jun 05, 2023

Herb Chambers INFINITI of Westborough responded

Mark, thank you for sharing your experience with us. We apologize that we fell short in our commitment to provide a smooth and informative delivery process. Please give us a call so we can discuss your concerns and work towards improving your rating. Thank you. Jason O’Brien - General Manager - jobrien@herbchambers.com

April 02, 2023

Dealership Rating
Employee Rating

From start to finish, everyone at this dealership was knowledgeable and prepared. My experience was enjoyable and informed. I left Westborough with a complete sense of satisfaction with my purchase. More

by JLACASSE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Jason O'Brien, Ferdy Franco , Devam (in sales)

Apr 03, 2023

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your awesome review! We're so happy that Jason earned your 5 stars! We appreciate your business and look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

March 31, 2023

Dealership Rating
Employee Rating

Brian was very professional and made the car buying experience quick and painless. I would highly recommend! More

by robert14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrell, Max Elentukh

Apr 04, 2023

Herb Chambers INFINITI of Westborough responded

We're happy to hear Brian provided you with an excellent experience, Robert! Thanks for trusting Herb Chambers INFINITI of Westborough with your business and please don't hesitate to reach out if we can be of service again in the future!

March 31, 2023

Dealership Rating
Employee Rating

Devam was an amazing Salesperson. He and Scott where really patient in working with me in making my car purchase decision. Would highly recommend them. More

by PVR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devam Bhagat (would give 5 star)

Apr 03, 2023

Herb Chambers INFINITI of Westborough responded

Devam and Scott appreciate your fantastic five-star review! We're honored to have earned your recommendation and look forward to serving you again! Thank you! - Herb Chambers INFINITI of Westborough

March 28, 2023

Dealership Rating
Employee Rating

Ali Lewis was awesome! Called in to ask about a certain car and she was so helpful and happy over the phone. Came in and met with her and the rest was a breeze! Thanks Ali More

by war111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2023

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're so glad Ali & the team had the opportunity to assist you and we'll be sure to pass along this kind review to them. Take care and thanks again for your business, from all of us here at Herb Chambers INFINITI of Westborough!

March 28, 2023

Dealership Rating
Employee Rating

Ali Lewis was a great help! What a great place to do business.. you would not be disappointed if you chose to come here for a purchase. More

by Patrick150
Recommend Dealer
Yes
Mar 30, 2023

Herb Chambers INFINITI of Westborough responded

Thank you for the great review, Patrick! Ali & the team appreciate your business and hope to see you again next time here at Herb Chambers INFINITI of Westborough!

March 28, 2023

Dealership Rating
Employee Rating

My salesperson Sami and the team were very informative and helpful. Sami was attentive and handled everything for me and made me feel like I was more than a number to add to the board. Scott the sales man More

by cmcmasters87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Elentukh, Ali Lewis, Sami Zakhary , Brian Hebert

Mar 30, 2023

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! We're happy to hear you had a great experience working with Sami & the team here at Herb Chambers INFINITI of Westborough and we appreciate you recommending us to others. Take care and please don't hesitate to reach out if we can be of service again in the future!

March 23, 2023

Dealership Rating
Employee Rating

What a great place to buy a car! Ali was so friendly and knowledgeable, I couldn't help but make a visit. When I got there I was greeted right away and treated with respect, they rea More

by Bill Hinchcliffe
Recommend Dealer
Yes
Mar 24, 2023

Herb Chambers INFINITI of Westborough responded

Bill, thank you so much for giving Ali & the Herb Chambers INFINITI of Westborough team an opportunity to earn your business! We're thrilled to hear you're enjoying your new vehicle and look forward to seeing you for your first oil change. Take care!

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