Scott Marsden
Scott Marsden at Herb Chambers INFINITI of Westborough
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Scott Marsden

New Car Sales Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd, Rte. 9
Westborough, MA 01581

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Scott Marsden

March 01, 2024

Dealership Rating
Employee Rating

Very friendly, knowledgable, they worked with me, gave me a fair value on my trade, to within my budget. Very satified More

by Vmambro65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Lewis , Amro Kandil

Mar 04, 2024

Herb Chambers INFINITI of Westborough responded

Hi V Mambro! We're delighted to know you had a satisfying experience at Herb Chambers INFINITI of Westborough! Our team always aims to provide friendly and knowledgeable service. Thanks for choosing us, we appreciate your feedback!

January 15, 2024

Dealership Rating
Employee Rating

Sami was the epitome of professionalism. He listened, was very knowledgeable about all the Infinity vehicles. We could tell he truly cared to match us with the right vehicle and it was a hom More

by StephanieDH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sami Zakhary

Jan 17, 2024

Herb Chambers INFINITI of Westborough responded

Hi Stephanie, thank you for the 5-star rating! We're delighted to know that Sami provided you with such a professional and caring experience at Herb Chambers INFINITI of Westborough. Enjoy your new vehicle!

January 12, 2024

Dealership Rating
Employee Rating

My wife and I where out looking for a new car and stopped into Herb Chambers Infiniti of Westborough. Amro our sales associate was a pleasure to work with, knowledgeable, professional and accommodat More

by Gosprinkle@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Herb Chambers INFINITI of Westborough responded

Hi! We're glad to know that you had a positive experience with Amro and Dave at Herb Chambers INFINITI of Westborough. Our team always strives to provide knowledgeable and professional service. Thanks for choosing us, enjoy your car!

January 12, 2024

Dealership Rating
Employee Rating

Fran is Great friendly and always accommodating. That’s why I go there for Services. More

by Debbie Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Herb Chambers INFINITI of Westborough responded

Thanks so much, Debbie. We look forward to your next visit to Herb Chambers INFINITI of Westborough!

September 15, 2023

Dealership Rating
Employee Rating

Professional and knowledgeable salesman John Aliperta took his time to answer questions and provide information on the different cars . He had a calm demeanor and was not pushy , he was well versed with More

by Ktl119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrell, John Aliperta

Sep 15, 2023

Ktl119 responded

Professional and knowledgeable salesman John Aliperta took his time to answer questions and provide information on the different cars . He had a calm demeanor and was not pushy , he was well versed with the different cars.

Sep 15, 2023

Herb Chambers INFINITI of Westborough responded

We're glad to know that John's expertise and professionalism made your experience at Herb Chambers INFINITI of Westborough a positive one. Thanks for taking the time to share this feedback! We'll see you at your next visit. Have a great ride!

August 23, 2023

Dealership Rating
Employee Rating

An amazing experience! ! Professional, knowledgable, courteous and transparent staff from all levels. In a short period of time everyone worked diligently and efficiently to More

by arminca826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Herb Chambers INFINITI of Westborough responded

Hey Arminca, thank you for the 5-star rating! We're delighted to know you had an amazing service experience with our team at Herb Chambers Infinity of Westborough. We appreciate your feedback and see you again! Have a great ride!

August 23, 2023

Dealership Rating
Employee Rating

This was our second time making a purchase at this dealership. Special thank you to Devam & Scott for making our new purchase and trade easy and quick. I would definitely recommend this dealership to More

by Hina S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devam Bhagat

Aug 24, 2023

Herb Chambers INFINITI of Westborough responded

Hey Hina, we're delighted to hear that Devam and Scott made your purchase at Herb Chambers INFINITI of Westborough a smooth one. We appreciate your recommendation and see you next time! Enjoy your new ride!

August 14, 2023

Dealership Rating
Employee Rating

Sami was so wonderful to work with, he spent a lot of time with me to make sure I knew my options for my next Infiniti lease. Because of him and Manager Scott Marsden, I was able to lease the car I've wa More

by ktabasky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sami Zakhary , Rachel Rowe

Aug 15, 2023

Herb Chambers INFINITI of Westborough responded

We're delighted to know that Sami and Scott helped you find the perfect Infiniti lease at Herb Chambers INFINITI of Westborough. Thanks for sharing your experience with us, we hope you enjoy every ride in your new car!

August 01, 2023

Dealership Rating
Employee Rating

best deal and best folks around! great experience from a super knowledgeable team. recommending this dealership to my friend and family. More

by J. Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrell , Devam

Aug 02, 2023

Herb Chambers INFINITI of Westborough responded

J., we're so glad to know you had a great experience with our team at Herb Chambers INFINITI of Westborough. Thanks for recommending us to your friends and family!

July 21, 2023

Dealership Rating
Employee Rating

This dealer is not worth to visit. From salesperson to managers, they have tried to sell the vehicle with 2000 miles as a new car. I have tried to ask them multiple times to know how m More

by Unknown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Aliperta , General Sale Manager

Jul 25, 2023

Herb Chambers INFINITI of Westborough responded

We apologize for the negative experience you had at our dealership. We strive to provide transparent and honest service, so it's disappointing to hear that we fell short in this regard. We appreciate your feedback and will use it as an opportunity for improvement. If there is anything more we can do to assist you, please don't hesitate to reach out directly. Thank you, Jason O’Brien - General Manager - jobrien@herbchambers.com

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