Scott Burghardt | Page 4

i'm 64 i purchased new vehicles a few times. I had a fantastic experience Scott's expertise and professionalism and customer service was off the charts. other dealerships should take notice o I had a fantastic experience Scott's expertise and professionalism and customer service was off the charts. other dealerships should take notice of the team at klaben ford. More

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Dealer was very accommodating and easy to deal with. Knew exactly what I was looking for/ Knew exactly what I was looking for/ More

by rbuchanan10 Verified Customer Verified Customer

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I trust this dealership as I have for the many years of dealing with them dealing with them More

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Once again Klaben helps me get into a vehicle I absolutely love! Louis helped find exactly what I wanted and was quick to have everything put together. While I was there everyone was so warm and we absolutely love! Louis helped find exactly what I wanted and was quick to have everything put together. While I was there everyone was so warm and welcoming it gives you a good family feel! Denise in finance was precise and made sure the dreaded paperwork part was easy! Thank you once again Klaben More

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Scott Burghardt was terrific throughout the sales process. We ordered a vehicle which had supply chain challenges and he kept us updated routinely & made recommendations so our vehicle would arrive process. We ordered a vehicle which had supply chain challenges and he kept us updated routinely & made recommendations so our vehicle would arrive sooner. In person he was terrific to work with. His transparency was refreshing & the entire team made the experience enjoyable. We also worked with Denise Miller. She was also excellent & fun to work with. We purchased the ceramic coating & interior protection package which was performed quickly on site the same day. Best experience we have had buying a vehicle. More

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Excellent purchasing experience. No issues. Disappointed with the trade in tactics. New car delivered early which was a pleasant surprise. No issues. Disappointed with the trade in tactics. New car delivered early which was a pleasant surprise. More

by rickhetzel54 Verified Customer Verified Customer

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Scott was very knowledgeable about the F-150 vehicle. He was extremely easy to work with, listened to what we were thinking about doing and came up with several options for us to look at. Scott took his He was extremely easy to work with, listened to what we were thinking about doing and came up with several options for us to look at. Scott took his time, never made us feel rushed. From the beginning to delivery it was very smooth. I would highly recommend Scott and will gladly pass his name to friends and family who are looking for a Ford product. More

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Excellent customer service! ! Always do everything they can to make and keep the customer satisfied. I have never had a problem with anyone regarding my vehicle. They are very ho ! Always do everything they can to make and keep the customer satisfied. I have never had a problem with anyone regarding my vehicle. They are very honest and trustworthy!! More

by Sherri S. Verified Customer Verified Customer

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Very pleased with my entire experience at Klaben. The entire staff did everything they could to make the process as quick and easy as possible! Everyone I met made it their top priority for me to be The entire staff did everything they could to make the process as quick and easy as possible! Everyone I met made it their top priority for me to be happy and that meant a lot! More

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Klaben Ford (Scott Burghardt) was the best and most transparent, honest dealer I have ever purchased a vehicle from. I recently ordered and purchased a 2023 Bronco. In this climate of required dealer transparent, honest dealer I have ever purchased a vehicle from. I recently ordered and purchased a 2023 Bronco. In this climate of required dealer options and market adjustments forced by other dealers, Klaben did none of that! Klaben even honored the Ford Z-Plan pricing I was able to get from my uncle, retired from Ford, without any menu option up sell pressure (extended warranty, maintenance packages, etc.). More

by xp96xp Verified Customer Verified Customer

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