Sayed Najafi

Went here to possibly trade in my current vehicle on another. Already had another vehicle picked out. We didnt even get to see the car. They immediately went into the appraisal process with my car. Offe another. Already had another vehicle picked out. We didnt even get to see the car. They immediately went into the appraisal process with my car. Offered a stupid low offer. Traveled over an hour to get there and which was a complete waste. They were acting as if they was inconvenienced to have to be there and doing work. If they didnt want a sale, they could have let me know that before travelling all the way there. Total waste of my time. Went to another dealership maybe 15 min away and was treated so much better and left with a new car. Nissan of Richmond lost out on a sale. I received an email from them while at another dealership letting me know they needed to make 47 more sales for the month and i should go over. xxxx no. I wouldnt recommend anyone here. More

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We went to this dealership to look at a car that was listed as a Nissan certified used car. We we’re told that the price for Certification was not included in the asking price and we have to pay almost listed as a Nissan certified used car. We we’re told that the price for Certification was not included in the asking price and we have to pay almost $2000 more to get the Nissan certification. Additionally, all of the descriptions for the car were wrong. It was missing. Remote start and heated seats which were in the description. It felt like a classic bait and switch. I will never shop here again More

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