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Sarah Connolly
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Sarah Connolly | Page 2
BDC and Customer Satisfaction Agent
Secor Subaru
501 Broad Street
New London, CT 06320
18 Reviews
Hi, I’m Sarah. I enjoy reading, playing Dungeons & Dragons, and hanging out with my friends. I’m an aunt to two awesome nieces, and one awesome nephew. I’m pleased to be a part of the team here at Secor Subaru service.
Read moreDealership Experience
2 yrs, 2 mos
Industry Experience
2 yrs, 2 mos
Languages Spoken
English
18 Reviews
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18 Reviews of Sarah Connolly
Verified Customer
Helpful 
November 25, 2022
They were very nice and professional but were unable to fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, whic fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, which they took care of, but the thing I came in for is unresolved. They discounted the labor charge for the time it took trying to find the problem, which I appreciated More
by zekelydia
Other Employees Tagged: Kyle Pullen
November 04, 2022
I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When it finally gives out, I'll be buying another one!! More
by Joan
Other Employees Tagged: Anastacia Rebell , Joycelyn Mata
October 28, 2022
The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More
by Deeghan73
Other Employees Tagged: Mike Eggert, Don Culley, Shawn Murray, Kayleigh Sweet-Trew, Anastacia Rebell, Kyle Pullen , Joycelyn Mata, Kevin O'Donovan, Dan Smith, The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person.
October 20, 2022
Superb customer service. Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department who serviced, detailed, and repaired my car, “Great job and Thank you”. More
by MZAMPINI
Other Employees Tagged: Anastacia Rebell , Joycelyn Mata, See review at beginning of survey.
October 14, 2022
Great customer service. Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! More
by EHDERRICK
Other Employees Tagged: Joycelyn Mata, The shuttle driver is great- excellent customer service skills, personable, not intrusive, but just very pleasant conversation.
October 03, 2022
The service department treated me respect and was extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done attitude which I appreciate. More
by DMHARRIS0
Other Employees Tagged: Shawn Murray , Joycelyn Mata
September 28, 2022
This was my first oil change appt as I reached 6,000 miles. From the minute I drove in until I left they treated me and my car with the upmost respect. miles. From the minute I drove in until I left they treated me and my car with the upmost respect. More
by DONNAFLOWERS2020
Other Employees Tagged: Joycelyn Mata
