Sandy Knechtel
Sandy Knechtel at Hyundai of Cool Springs
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Sandy Knechtel | Page 4

Customer Service Manager

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

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4.4
46 Reviews

*Proud daughter of an Army Korean War Veteran *Volunteer for Walden's Puddle *Foster mom for Pet Rescues *Strong Customer Service background *Honest and Reliable *Quick response time *Spent several years on the Board of Directors for a non-profit Baseball Academy

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Specialties & Trainings

Restaurant and Hotel

Hospitality Industry

View more specialties & trainings
4.4

46 Reviews

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46 Reviews of Sandy Knechtel

January 09, 2021

Dealership Rating
Employee Rating

An outstanding job on Hyundai of Cool Springs side, specifically, Sandy Knetchel, she nailed it! The staff is very nice, prices are transparent, and the most important, no pushy sales people whatsoever More

by Anton Shekhalevich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 13, 2021

Hyundai of Cool Springs responded

Hi Anton, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

January 07, 2021

Dealership Rating
Employee Rating

Delightful, diligent, respectful, and they aim to please. Can’t say enough good things about them! Great buying experience! I would totally recommend this dealership. More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Carl

Jan 13, 2021

Hyundai of Cool Springs responded

Hi Tom, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 04, 2021

Dealership Rating
Employee Rating

Just like to Mention!!! Sandy K, went above and beyond to go out of her way to make sure our buying experience was smooth as possible, because of this we look forward to buying other vehicles from this deale More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Haj Ebrahem

Jan 06, 2021

Hyundai of Cool Springs responded

Don, we're so glad that we were able to go above and beyond your expectations! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

December 29, 2020

Dealership Rating
Employee Rating

Sandy is professional and efficient. She knows the product and represent it well. But most importantly, she made us comfortable and create a stress free atmosphere. I have never enjoy the car buying e More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Dec 30, 2020

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2020

Dealership Rating
Employee Rating

Very easy to work with. They had no problem getting a car in a color my daughter wanted from another dealership. Had it ready when we came back in town. More

by Shayrph
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2020

Dealership Rating
Employee Rating

My sales person Sandy was just excellent. She took great attention to detail, was very personable, professional, and followed up with any questions or concerns I had after the actual sale. She was not pushy More

by Ladyvoltrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2020

Hyundai of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We look forward to your next visit! Take care!

December 18, 2020

Dealership Rating
Employee Rating

the entire team went above and beyond to get me in the vehicle I wanted. Sandy did an excellent job in finding the GV80 for me More

by Jeff.alger
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Zack Tilley

Dec 22, 2020

Hyundai of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2020

Dealership Rating
Employee Rating

Sandy has been wonderful! Very helpful both during and after my car purchase! I was especially impressed by her customer service! She genuinely cares for her customers and I highly recommend her! More

by Best83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 18, 2020

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 14, 2020

Dealership Rating
Employee Rating

Sandy was awesome to work with. She went over and beyond for us. She was genuinely concerned for my son’s best interest and it showed. We are both very grateful. More

by Mgthomas1166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Francis

Dec 16, 2020

Hyundai of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2020

Dealership Rating
Employee Rating

Sandy and Chad were very helpful throughout the entire process. They were knowledgeable and kind and very fair. They gave me a great price on my trade in and helped get us into a Hyundai Palisade which More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad

Dec 15, 2020

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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