Sandy Knechtel
Customer Service Manager
Hyundai of Cool Springs
201 Comtide Court
Franklin, TN 37067
*Proud daughter of an Army Korean War Veteran *Volunteer for Walden's Puddle *Foster mom for Pet Rescues *Strong Customer Service background *Honest and Reliable *Quick response time *Spent several years on the Board of Directors for a non-profit Baseball Academy
Read moreDealership Experience
3 yrs, 7 mos
Industry Experience
3 yrs, 7 mos
Specialties & Trainings
Restaurant and Hotel
Hospitality Industry
Communications Major
Fundraising
Non Profit
Event Planner
Personal Assistant
Customer Service
View more specialties & trainings46 Reviews
Write a Review46 Reviews of Sandy Knechtel
April 13, 2023
Salesman Jay was condescending and rude to say the least. I contacted back the manager at her request and was never responded to. Decided to take my business elsewhere, would not recommend this dealership to I contacted back the manager at her request and was never responded to. Decided to take my business elsewhere, would not recommend this dealership to anyone. More
Other Employees Tagged: Jay is sales department
March 06, 2023
Sonny was great helpful in processing our trade. He showed us how to set up everything on our Palisades explaining to myself and wife. I would recommend him to all my friends!!!! He showed us how to set up everything on our Palisades explaining to myself and wife. I would recommend him to all my friends!!!! More
Other Employees Tagged: Mark Salvino, Carl Helm, Sonny Farmer, Brandon Alexander
December 17, 2022
Very friendly staff, super welcoming and willing to work with you! Would highly recommend and will be back with you! Would highly recommend and will be back More
Other Employees Tagged: Mark Salvino, Sonny Farmer, Brandon Alexander
December 03, 2022
When a woman goes shopping, she’s there to compare and get the best price. The test drive went fine. Then he had car marked up $3k over MSRP but this isn’t my first rodeo. I pointed it out and suddenly get the best price. The test drive went fine. Then he had car marked up $3k over MSRP but this isn’t my first rodeo. I pointed it out and suddenly the car price was the same as MSRP! I had been there almost two hours and told them I had to leave, but please text/email the numbers and I could make a decision then come back by. I haven’t heard from them since. More
Other Employees Tagged: Brandon Alexander , Devaris
November 24, 2022
Everyone was Courteous, quick and efficient . They were very knowledgeable with any questions we needed answered. They were very knowledgeable with any questions we needed answered. More
Other Employees Tagged: Mark Salvino , Rahsaan Robinson
November 14, 2022
Rahsaan, Peyton, and Sandy helped me get into a new 2022 Tucson! My experience with all of them was very welcoming, accommodating, and they all helped buying my first brand new vehicle a very easy, stress-f Tucson! My experience with all of them was very welcoming, accommodating, and they all helped buying my first brand new vehicle a very easy, stress-free, and amazing process! Thank y’all so much! More
Other Employees Tagged: Peyton Williams , Rahsaan Robinson
November 07, 2022
Great buying experience. Rahsaan was a pleasure to work with. He went out of his way to make sire we’re taken care of. Would definitely recommend him and Hyundai of Cool Spri Rahsaan was a pleasure to work with. He went out of his way to make sire we’re taken care of. Would definitely recommend him and Hyundai of Cool Springs. More
Other Employees Tagged: Rahsaan Robinson, Chad Haggard
November 04, 2022
Miss Knechtel treated us great from the first phone call. She went out of her way to answer questions and looking on the car lots to find our car. She treated us like family and I can't say enough great thi She went out of her way to answer questions and looking on the car lots to find our car. She treated us like family and I can't say enough great things about her. She and Haj worked so well together. I will definitely recommend these two!! More
Other Employees Tagged: Haj Ebrahem
November 04, 2022
I've had a remarkable experience with Sandy Knechtel - her positive attitude and follow-up through the purchase and service experience is exemplary. Looking to purchase yet another Genesis vehicle from t her positive attitude and follow-up through the purchase and service experience is exemplary. Looking to purchase yet another Genesis vehicle from this dealership in 2023. More
Other Employees Tagged: Nick Taylor
October 17, 2022
Buying a car has not not been a very fun experience filled with constant disappointment, low inventory and cocky salespeople slinging inflated prices with impunity. Hyundai of Cool Springs on the filled with constant disappointment, low inventory and cocky salespeople slinging inflated prices with impunity. Hyundai of Cool Springs on the other hand was a paradigm shift full of friendly associates and a Dealership so cozy you wanted to hang around and enjoy yourself there. What a blessing it was to deal with Sandy and Joe. This was by far the best car buying experience of my life. I would not hesitate to tell my friends how amazing my experience was and that they should highly consider Hyundai of Cool Springs. Thanks for your caring attention and professionalism. More
Other Employees Tagged: Joe Macke , Chad Haggard