Sammy Campisi

Carter Ward was outstanding! Courteous, respectful, and efficient. He was quick to contact me on my online inquiry, even though it was after hours. We set up a time for the next Courteous, respectful, and efficient. He was quick to contact me on my online inquiry, even though it was after hours. We set up a time for the next day and he contacted me 30 minutes beforehand to ensure we were still on. I thought the deal was fair for the car I bought and for my trade in. He laid the deal out and I was pleased that there were no crazy charges involved other than the doc fee that I thought was relatively reasonable (even though I hate doc fees). All in all, I had a really good experience. More

Helpful 0

Report | Print

Carter was great to work with. Communication, customer service, and experience was top notch. My only complaint was the truck only came with one key. Communication, customer service, and experience was top notch. My only complaint was the truck only came with one key. More

Helpful 0

Report | Print

Every experience I have had with Royal has been exceptional. They are always so helpful and kind, and this experience was no different. They work to find the car that is best for you and your needs exceptional. They are always so helpful and kind, and this experience was no different. They work to find the car that is best for you and your needs. Could not recommend them enough! More

Helpful 0

Report | Print

My car died unexpectedly and I needed a car ASAP. Carter was a HUGE help to me! He made sure I was not settling for a car just so he could make a sale, we went through all of my options until I found Carter was a HUGE help to me! He made sure I was not settling for a car just so he could make a sale, we went through all of my options until I found one right in my price range and style preference. Thank you Carter + Royal Automotive crew! More

Helpful 0

Report | Print

They really made the process easy for me. I was worried about being in there all day but they have streamlined the process and had everything ready to go for me after a few quick checks onlin I was worried about being in there all day but they have streamlined the process and had everything ready to go for me after a few quick checks online. They worked with me to arrive at a realistic number that was satisfactory on monthly payments and overall price. Very helpful with specific concerns as well. More

Helpful 0

Report | Print

The dealership was clean, friendly staff, professional and helpful. Had already identified a car I wanted to look at/test drive and it was ready and waiting when I arrived after contacting them about comi and helpful. Had already identified a car I wanted to look at/test drive and it was ready and waiting when I arrived after contacting them about coming in! Not pushy in any way to make a purchase and was helpful in answering any and all questions. Great overall experience! More

Helpful 0

Report | Print

Extremely friendly and communicates everything with you! If it weren’t for Mr. Carter and Royal going above and beyond to help us, we would’ve been without a vehicle for a much longer time. I’d recommend th If it weren’t for Mr. Carter and Royal going above and beyond to help us, we would’ve been without a vehicle for a much longer time. I’d recommend them to everyone looking to buy. Very grateful for their honesty and kindness. More

Helpful 0

Report | Print

Carter Ward was easy to work with and very trustworthy during our our entire purchase and subsequent trade in process. We will definately be utilizing Carter with all of our future car purchases. during our our entire purchase and subsequent trade in process. We will definately be utilizing Carter with all of our future car purchases. More

Helpful 0

Report | Print

The dealership was clean and comfortable. The employees were welcoming and responsive, but not overbearing. The employees were welcoming and responsive, but not overbearing. More

Helpful 0

Report | Print

Carter made this purchase so easy. He was organized and responsive. I walked in and 15 minutes later walked out with my car. Carter handled everything over the phone. He was organized and responsive. I walked in and 15 minutes later walked out with my car. Carter handled everything over the phone. More

Helpful 0

Report | Print