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Ryan Power
Ryan Power at Mercedes-Benz of Portland
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Ryan Power

Service Technician

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Ryan Power

December 06, 2023

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Employee Rating

Mark Tower is always willing to make sure my very concerns are taken care of. Providing the best service possible. More

by JoeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Mylee Burns, Nate Johnson-Grumm, Brian Szabo, Samuel Kim, Mark Tower

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Dec 07, 2023

Mercedes-Benz of Portland responded

Joe, it's great to know that Mark is always there for you during each of your visits here at Mercedes-Benz of Portland. Thank you for the review, we look forward to working with you again.

November 16, 2023

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It’s great dealership right in downtown Portland Very convenient and easy and fast as well as very clean More

by APATEL_60
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 17, 2023

Mercedes-Benz of Portland responded

Thank you for sharing such kind compliments of our location and the cleanliness of our dealership. The Mercedes-Benz of Portland team is proud to provide our customers with such things. Until your next visit with us, safe travels!

June 27, 2023

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Employee Rating

Under staffed, unable to provide updates in a timely manner. They send emails instead of calling when the call is requested. More

by CLRICHARDSON.SMU
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Bella

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Jun 28, 2023

Mercedes-Benz of Portland responded

Hello, I would like to apologize for the level of communication you received on behalf of our team. I have looked into the details of your recent experience and will be sharing this feedback with our team in hopes of improving your next visit with us, should you allow us the opportunity to regain your confidence. If you would like to discuss further, please don’t hesitate to reach out to me directly using the contact below. 503-228-8351 Eric Trueblood Service Manager

January 20, 2023

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Thank you for always helping us with our beautiful Mercedes Benz’s. It’s truly a blessing to have a loaner car while our cars are being serviced in the shop and when we are waiting in the lobby it’s More

by GREGG776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Sanchez Vargas, Jesus Soria, Juan Soria, Brian Szabo, Mark Tower, Mekonnen Wossene, Jim Tillery, Rod Soprito , Matthew Tabbert

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Jan 23, 2023

Mercedes-Benz of Portland responded

Hi Gregg, thank you for continuing to have your vehicles serviced here at Mercedes-Benz of Portland. Our team is happy to make your appointments as convenient as possible, and we look forward to working with you on any future maintenance.

Jan 23, 2023

GREGG776 responded

No problem My fiancé sarahnichole & myself are happy to be apart of the Mercedes Benz Family of the North West. God bless you all the awesome services you Provide!

October 13, 2022

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Very efficient and the technicians really do a great job. They do what they say without surprises. More

by RODJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Oct 14, 2022

Mercedes-Benz of Portland responded

Hi Rod, thank you for sharing your experience. Our team is always happy to provide quality and efficient work. It has been a pleasure having you at Mercedes-Benz of Portland and we hope to do it again soon.

October 12, 2022

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Employee Rating

Service center is great and sales people are kind, even though I didn't buy the car that I looked at. More

by KimHJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adrian Sanchez Vargas, Jesus Soria, Juan Soria, Brian Szabo, Mark Tower , Jesus Miranda, Brian Perez, Christian Salas, Matthew Tabbert

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Oct 14, 2022

Mercedes-Benz of Portland responded

Hi Kim, thank you for taking time time to share your shopping experience. Our team is happy to have assisted you and we hope you will return to Mercedes-Benz of Portland when you are ready to purchase.

October 01, 2022

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Your service and people are very professional they explain everything that has been done so I could understand More

by MCKEY10243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Oct 03, 2022

Mercedes-Benz of Portland responded

Hello, our team is happy to have ensure you understood each aspect of service performed on your vehicle. Thank you for choosing Mercedes-Benz of Portland!

October 01, 2022

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The service was great the sales person went above and beyond to help me. He has done a great job. More

by RABEBE21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Oct 03, 2022

Mercedes-Benz of Portland responded

It is a pleasure to know you have had a great experience with both our sales and service team members. We look forward to having you back at Mercedes-Benz of Portland for any future needs.

August 05, 2022

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Employee Rating

I had my $770 Louis Vuitton sandals stolen out of the suitcase that was in the back seat... When I expressed my concerns I was brushed off horribly.. More

by SHANELLE2JUICY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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July 29, 2022

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Quick and efficient as always. My go to place for servicing my car. Well done. More

by GRLDLEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zachery Lee, Hans Gartner , Mo Abujamous

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Jul 30, 2022

Mercedes-Benz of Portland responded

We're so glad to receive your kind review. In order to deliver the best experience possible to all of our customers, we always try to set high standards for ourselves here at Mercedes-Benz of Portland. We appreciate you being our loyal customer and trusting our dealership with your automotive services.

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