Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Rod Soprito
Refer Me
52 Reviews
52 Reviews
Write a Review
52 Reviews of Rod Soprito
February 29, 2024
Easy customer service experience with Mark & a convenient location. Usually able to provide a loaner car & or a Lyft to your destination. location. Usually able to provide a loaner car & or a Lyft to your destination. More
by J proctor
Verified CustomerOther Employees Tagged: Samuel Kim, Mark Tower
Helpful 
August 31, 2023
Mark is a pleasant and competent person to deal with, and the dealership is always very professional! the dealership is always very professional! More
by tom_mattson
Other Employees Tagged: Kenny Levias, Dale Acelar, Mark Tower
July 27, 2023
Having been a loyal client since 2001, my family and I have enjoyed the welcome, care ,expertise and professionalism of the Mercedes Benz of portland, I believe , as one of the general managers of another have enjoyed the welcome, care ,expertise and professionalism of the Mercedes Benz of portland, I believe , as one of the general managers of another auto dealerships expressed: Dr. Z delighted that you are happy with our service…. We bring you in and it is the service department that keeps the you in. I have been very disappointed at your service department. Among number of other reasons for my disappointments, please allow me to be candid and note unwelcoming and cold customer relations; clarity follow up of customer request and erroneous diagnosis and solution. It appears that there is no clear chain of command. The service advisor that I have worked with claims he is the manager yet another individual is presented as service manager and is confusing as to who is in charge. When customer does not agree with what this gentleman wishes to perform on your auto he abruptly hangs up the phone. Please forgive my negative report on your service department. It is obviously reflects negatively on your entire operation, compromising trust and satisfaction. Thank you Dr. Z More
by Dr.z. , phd
Other Employees Tagged: Mekonnen Wossene, Andy Acevedo , I have only had contact with those
June 22, 2023
Always get me in as quick as possible, repairs always done right the first time. done right the first time. More
by JULIE38
Other Employees Tagged: Michael Graham
June 22, 2023
Always get me in as quick as possible, repairs always done right the first time. done right the first time. More
by JULIE38
Other Employees Tagged: Michael Graham
June 07, 2023
The Service department spent hundreds of dollars diagnosing a problem that did not exist on my GLK 350. The service department said that one of my cylinders in the engine was malfunctioning and mo diagnosing a problem that did not exist on my GLK 350. The service department said that one of my cylinders in the engine was malfunctioning and most likely Need to be replaced or, in the alternative, the whole engine, at a cost in excess of $5000. I told the service department to stop their diagnosis of the problem. . There is nothing wrong with the engine, running smoothly and without it a problem. I took the GLK to Mike Noble And he hooked up his computer to my car, and informed me that there was nothing wrong with the engine. I demand a refund More
by Steve
Other Employees Tagged: Adrian Sanchez Vargas, Jesus Soria, Juan Soria, Brian Szabo, Mark Tower, Jim Tillery , Matthew Tabbert
April 26, 2023
The service team was friendly. Nothing super special about the service itself. Waited almost 3 hours for a basic A-service in the dealership, which was pretty long as compared to p Nothing super special about the service itself. Waited almost 3 hours for a basic A-service in the dealership, which was pretty long as compared to past visits. But I understand that they may be dealing with labor shortages like many industries, so I’m trying to be compassionate to that. More
by IMUSTCREATE
Dealership Inventory (203 Vehicles)
