Ruben Cauton | Page 4

Ruben from Big Star Cadillac went above and beyond on his customer service. He worked with me to resolve the issues I had with a previous sales representative. He uses a no hassle, straightforward and custom customer service. He worked with me to resolve the issues I had with a previous sales representative. He uses a no hassle, straightforward and customer driven approach that makes the customer feel comfortable and heard. Definitely would recommend seeing Rueben and his team at Big Star Cadillac! More

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Amazing service !Totally worth it, I had very high Amazing service ! Totally worth it, I had very high expectations and they exceeded! Loving my new vehicle and the experience overall. Amazing service ! Totally worth it, I had very high expectations and they exceeded! Loving my new vehicle and the experience overall. More

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If you are looking for a long term partnership, it’s here. The environment is welcoming and the client always comes first in terms of comfort in buying. We’ve purchased four vehicles from this locatio here. The environment is welcoming and the client always comes first in terms of comfort in buying. We’ve purchased four vehicles from this location. Ruben Cauton has been the best partner for vehicle investment and has a keen focus in the safety of our family. More

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Mr Ruben was very helpful & reliable guy at the dealership of Ron Carter Cadillac. He exceeded my expectations during our transactions. I bought one XT5 and leased the XT4 with his prefessional ass dealership of Ron Carter Cadillac. He exceeded my expectations during our transactions. I bought one XT5 and leased the XT4 with his prefessional assistance. I would highly recommend mr Ruben for future purchases. Keep up the good work. More

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They treat you like family. Made me feel comfortable with my purchase and were very competitive on pricing. my purchase and were very competitive on pricing. More

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Sold me a defective 2019 Cadillac!!!! Bought in October and broke down on the side of the Road day after Thanksgiving. Not even 60 days No reasonable accommodations... no towing (outside of Cadillac) No and broke down on the side of the Road day after Thanksgiving. Not even 60 days No reasonable accommodations... no towing (outside of Cadillac) No loner car, no reasonable means or plan of action!!!! I am highly digusted! I am an advocate for buying Domestic and this is why everyone is going to imports!!! I work hard and expect a certain level of Service and accommodations when choosing Cadillac. I should have bought a KIA . I have never been so inconvenienced in my life. Here I am bragging about you guys and I'm sittin on the side of the road. Thank you Ron Carter for the grave inconvenience and most of all for the embarrassment!!! More

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smoothest car buying experience ever The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up c The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up car buying all together. Thanks to the team at Ron Carter, I didn't and I'm now driving the car I wanted and got it for the price I was comfortable with. Best part was they didn't give me the run around and try selling me things I didn't need. Mark Mauricio, Ruben Cauton, & Lisa Velasco were all great to work with. More

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