Rodney Pomerleau | Page 60

After contacting a few other dealerships I had contacted Rita Ruhland online through the website before going in. She was quick to respond and quoted a decent price for the new car I wanted (some dealership Rita Ruhland online through the website before going in. She was quick to respond and quoted a decent price for the new car I wanted (some dealerships insist you go into the showroom before quoting any price). She referred me to Jeff Lambert, who followed up with a phone call immediately. Buying a car can be exciting and stressful at the same time, but from the moment I drove into Premier I felt comfortable and confident that I was in good hands. I never felt pressured to buy and all my questions where answered honestly. The staff is friendly and it is a casual, comfortable atmosphere. Everyone is professional and accomodating. When negotiating price I felt that Will really helped out and listened to my needs and my budget concerns. I am thrilled to have a great new car that I feel safe in yet still looks sporty. As a side note, when driving into the dealership with my old car, it started making a terrible noise. I met Johnny, one of the mechanics out in the parking lot. He told me not to worry, that they would look it over before I left. I walked into the service department and spoke with Gary who took it in right away (after Johnny drove it around the block). They gave me a full diagnostic report and assured me the car was OK to drive home. I was then offered a decent trade in offer, even though the dealership knew the extent of repair needed, which I felt was very generous. Although this dealership is about 50 minutes from my home I will be going back there for service and for my next purchase. Thanks to the whole staff for the professional image you project and uphold. You are the epitomes of what customer service represents. More

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We were shopping for a Subaru Outback. Herman greeted my wife and I at the front door and our experience continued to get better fom there. We knew what we wanted, but the vehicle was not in your inventory. wife and I at the front door and our experience continued to get better fom there. We knew what we wanted, but the vehicle was not in your inventory. Herman quickly found a vehicle in the area and assured us that it would be available. Next he had our 1999 GMC Yukon trade-in evaluated. We received a fair price for our trade. We had visited other dealerships and the value you folks gave us for our trade was the deciding factor in buying from Premier. Rodney was very thorough and concise in explaining our warranty and maintenance options. Lastly was the vehicle walk-around. Herman was a Rock Star...he knew the vehicle inside and out, integrated our phone and answered all of our questions in terms that we could understand! We drove away with our new Outback and extremely satisfied!! Geoff and Marilyn Turner More

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Very friendly atomsphere willing to work with you no hidden pricing. I worked mostly with Rita she is the best I just pickup my 2013 outback last night love it. This is my second subaru just traded m hidden pricing. I worked mostly with Rita she is the best I just pickup my 2013 outback last night love it. This is my second subaru just traded my old one in after ten years 170,00.00 miles later. Jeff was my sales person he was helpful with going over the car and setting up my blue tooth for me.. Thanks, Mike More

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The Subaru Impreza was in fantastic condition for being a 2004 model. The whole process went smoothly. Many thanks to Mark Gennette and Rodney Pomerleau. 2004 model. The whole process went smoothly. Many thanks to Mark Gennette and Rodney Pomerleau. More

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I have many friends that drove/drive Subaru's & my '00 Jeep Grand Cherokee was very tired..So my friend Don I.told me to check out Premier, said "he never had a problem with them" & since I was a l my '00 Jeep Grand Cherokee was very tired..So my friend Don I.told me to check out Premier, said "he never had a problem with them" & since I was a little leery of dealerships from past dealings, I said ok...WOW, doesn't cover it, Barb my sales lady was AWESOME!!..great personality...likeable people..we test drove MY now 2009 Forester 2.5 X in a brief snow storm...Loved it from the get-go!!...1st. time ALL-WHEEL driver, Tammy the receptionist, was very friendly & also a great people-person, always with a warm & welcoming smile! and Rodney in the finance department jumped thru some BIG hoops to get me that car & was just as pleasant & welcoming as everyone else, there were a couple of other people involved, but can't think of their names..THANK YOU one & all for getting me my new(TO ME) Forester. Sincerly, Patrick Delaney More

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We went to Premier Subaru based on a friend's recommendation and we are so glad we made the trip from NYC. Shane took the time to really find out what car would meet our needs, but there was no recommendation and we are so glad we made the trip from NYC. Shane took the time to really find out what car would meet our needs, but there was no real pressure. He was so informative, describing in detail the differences and improvements between the '12 and'13 Outbacks. After a test drive, we were hooked. We sat down with Rodney to go over all the financial paperwork and he carefully explained all the details. We have bought a number of cars at dealerships in New York, NJ, and Connecticut, and the employees at Premier were by far the most accommodating, knowledgeable, and personable people we have ever encountered. We will be recommending Premier Subaru to all our friends and neighbors. Thank you! More

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We needed another car since we are adding a driver to the family. We had researched different cars and because we wanted a safe and New England weather friendly car, we decided to check out Premier. Andy was family. We had researched different cars and because we wanted a safe and New England weather friendly car, we decided to check out Premier. Andy was fantastic and very knowledgeable and friendly! Made us feel at ease and answered all of our questions. Rodney was easy to work with on the finance side. Overall we had a great experience and look forward to seeing them again in a few months for oil change, etc. Thanks Premier! More

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When I walked into the dearlership I was greated by your When I walked into the dearlership I was greated by your receptionist who was very friendly and called a salesman for me. I then met Herman Winsto When I walked into the dearlership I was greated by your receptionist who was very friendly and called a salesman for me. I then met Herman Winston who was very know- of the product and proceeded to take all the time that was necessary to answer all of my questions, took me for a demonstration ride. upon returning to the dealership showed me the service dept and introduced me to the service manager. We then went through the inventory and found the car that I purchesed the following day. My sales person, Herman Winston made me feel very comfortable through the entire sale and delivery I would recommend both Herman and the dealership to my friends and others that I am sure will admire the Subaru Legacy that I purchased. In closing I must admit that in a total of about six hours that I spent at the dealership purchasing my Legacy I found everyone at the dealership to very pro- fessional and helpful. Sincerely, A.J. DeFigueiredo More

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SHOPPING FOR A CAR, NEEDLESS TO SAY, CAN BE OUTRIGHT STRESSFUL. AFTER VISITING WITH SOME DEALERSHIPS IN NASSAU COUNTY AS WELL AS IN STATEN ISLAND, WHICH WAS DISAPPOINTING, DECIDED TO GO OUT OF STATE. STRESSFUL. AFTER VISITING WITH SOME DEALERSHIPS IN NASSAU COUNTY AS WELL AS IN STATEN ISLAND, WHICH WAS DISAPPOINTING, DECIDED TO GO OUT OF STATE. I WAS MOST PLEASANTLY SURPRISED BY THE SELECTION OF CARS AT PREMIER SUBARU. ALSO WAS IMPRESSED WITH THE OVERALL PROFESSIONALISM AND COURTESY OF THE SALES STAFF, PARTICULARLY WITH MARK GENNETTE, AS WELL AS RODNEY POMERLEAU. THIS IS THE ONLY DEALERSHIP I FELT COMFORTABLE AND AT EASE. I WOULD READILY RECOMMEND THIS DEALERSHIP TO ANYONE WISHING TO BUY A QUALITY CAR. BEST WISHES FOR YOUR CONTINUOUS SUCCESS. More

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Our saleman Jeff is a great listener and that meant a lot. He addressed all of my numerous requests promptly and cheerfully. Rodney did a great job of explaining the contracts I had to sign. Jeff and Rod lot. He addressed all of my numerous requests promptly and cheerfully. Rodney did a great job of explaining the contracts I had to sign. Jeff and Rodney did not push me to buy unwanted extras. The low pressure environment made my buying experience the least stressful that I have ever experienced. Premier management should be proud of these 2 guys. More

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