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Roberto A. Dial
Roberto A. Dial at Casey Kia
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Roberto A. Dial | Page 3

General Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.6
167 Reviews

Languages Spoken

Spanish Spanish

4.6

167 Reviews

Write a Review

167 Reviews of Roberto A. Dial

September 29, 2021

Dealership Rating
Employee Rating

We have always been treated well at this dealership....by everyone. All that my husband and I have come in contact with are helpful and friendly. More

by crabgranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 30, 2021

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to take care of all of your automotive needs. We look forward to giving you radical hospitality for any automotive needs that you may have in the future. Sincerely, Roberto A. Dial- General Manager

September 06, 2021

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Employee Rating

Charles is the best dealer around. This is my 3rd car from him and as always fast, efficient and got me the price I wanted. I love Casey Kia and will always buy from them. Amazing staff and the best GM! More

by tammyann72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes , Albert “AJ” Jackson

Helpful 1
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Sep 17, 2021

Casey Kia responded

Thank you so much Tammy Ann for the five star review! We are extremely grateful for the opportunity to earn your business on your beautiful 2022 KIA Stinger. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for being a loyal customer, and I am also humbled by your kind words. Sincerely, Roberto A. Dial- General Manager

September 02, 2021

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Employee Rating

They were very professional and informative about the vehicle! Im very happy with my purchase! I recommend Kia Casey to anyone who's looking to purchase a new car More

by Cashinabruce78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin, Carey McEntire

Helpful 1
Report | Print
Sep 17, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 31, 2021

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Employee Rating

This was my daughters first experience shopping for a car. Charles Archer went above and beyond to ensure this was not a stressful experience. I was not only impressed by his knowledge, and patience with More

by kdrwilson64@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes

Helpful 1
Report | Print
Sep 17, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business with your daughter. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 24, 2021

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Employee Rating

Jacob was wonderful! We have bought several cars from Casey Kia and they always make us so happy. He was very accommodating and efficient, and went out of his way to ensure everything went smooth. Thank More

by lorli1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F.

Helpful 1
Report | Print
Aug 29, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business again! Thank you for your loyalty! Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 16, 2021

Dealership Rating
Employee Rating

Great friendly. knowledgeable personnel. Car was delivered at stated time with no hassles .Thank you Casey Kia staff . More

by rahallva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rashan Taliaferro , Mac , salesperson

Helpful 1
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Aug 18, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

Aug 19, 2021

rahallva responded

Thanks Roberto !

Aug 19, 2021

Casey Kia responded

You are certainly welcome! Roberto A. Dial- General Manager

August 07, 2021

Dealership Rating
Employee Rating

Mr. Jordan spent the entire day working with us to make sure we got a vehicle! He was amazing! So so so above and beyond! I highly recommend him for your car purchase! Could not be happier! More

by Derekchandler26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr., James Barnes, Ed Colton , Shannon Lavender

Helpful
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Aug 16, 2021

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

Aug 16, 2021

Derekchandler26 responded

Really everyone was wonderfully helpful and kind. Could not ask for more! We look forward to continuing to work with you in the future! Thank you again!

July 30, 2021

Dealership Rating
Employee Rating

Salesman mike did a fantastic job getting me into a vehicle that I had wanted Great job mike. I would recommend anyone to Casey Kia More

by Davidtaylorjr92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Kaitlin Fields, Johnnie Jordan Jr., Ed Colton , Shannon Lavender, Michael Pina Jr., Rashan Taliaferro

Helpful 1
Report | Print
Jul 31, 2021

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 29, 2021

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Employee Rating

Johnnie did a good job. My car would not start and I didn’t know what to do. I just spent a whole lot of money in the car that broke down again. I came for a used car and left with a new car. I love More

by drjameelah34
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr.

Helpful
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May 31, 2021

Casey Kia responded

Thank you so much Dr. Jameelah for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2021 KIA Sorento. Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 10, 2021

Dealership Rating
Employee Rating

Johnnie Jordan was wonderful. Very friendly, great personality, he new what I was looking for in a car and helped me with that. He explained everything about the car. Johnnie helped me in every way h More

by judyahimes12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr., James Barnes , Shannon Lavender

Helpful
Report | Print
May 15, 2021

Casey Kia responded

Thank you so much Judy for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2021 KIA Soul! Also thank you for the wonderful endorsement of Johnnie Jordan! We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

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