James Barnes

Amazing customer service! Very punctual, informative, and helpful. Always making sure I know everything I need to know! Very punctual, informative, and helpful. Always making sure I know everything I need to know! More

Helpful 1

Report | Print

We had a good experience and great customer service from Charles. Paperwork was straightforward and felt informed during the process. Charles. Paperwork was straightforward and felt informed during the process. More

Helpful 1

Report | Print

My wife and I have had numerous experiences with new car deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional and was a very attentive representative for Casey KIA. Jacob's attention to detail made our 4 and half hour process run smoothly and answered all questions to our full satisfaction. We would like to point out that James (finance department) was detailed in his explanations regarding all contracts and warranties provided by or offered by KIA. We would totally recommend Jacob and Casey KIA employees to anyone reading this review or if asked. More

Helpful 1

Report | Print

Charles was professional and very helpful with our car purchase! Highly recommend visiting him for your next car purchase. purchase! Highly recommend visiting him for your next car purchase. More

Helpful 1

Report | Print

Charles listened and understood exactly where I was coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, h coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, he made the process extremely seamless and painless. Though I was quite nervous, he eased those worries quickly. If you need a car, Charles is the guy! More

Helpful 1

Report | Print

The staff especially Kaitlin were amazing friendly hardworking and informative about everything they made the process fun. hardworking and informative about everything they made the process fun. More

Helpful 0

Report | Print

My whole overall experience was wonderful and Charles Archer was simply amazing and very informative. Making major purchases can sometimes be overwhelming, but he was very understanding, patient and thor Archer was simply amazing and very informative. Making major purchases can sometimes be overwhelming, but he was very understanding, patient and thorough. I appreciate all of your help…Thank you! More

Helpful 1

Report | Print

Very professional and pleasant sales team. It was a pleasure doing business with them. Everyone we came in contact with was great and very knowledgeable. Very well put together staff. It was a pleasure doing business with them. Everyone we came in contact with was great and very knowledgeable. Very well put together staff. More

Helpful 0

Report | Print

I was looking for specifically a Forte GT with the GT2 package in NJ however it was impossible with the shortage of new vehicles for sale with Kia mass producing the GT-Line compared to the GT model. I tr package in NJ however it was impossible with the shortage of new vehicles for sale with Kia mass producing the GT-Line compared to the GT model. I tried to work with many dealerships ranging from New Jersey all the way down to Virginia. As a previous automotive industry employee I dreaded going through the process knowing the ins & outs of how the sales process can work. Out of 7 dealerships Casey Kia was the ONLY dealership that would take me seriously with not trying to charge me a 5k markup and the situation with of my trade in having negative equity. I was coming from 5+ hours away. AJ, Sam, Jacobo, and James made me feel like I was back in my sales family. It’s refreshing to find a dealership that’s upfront, honest, and actually cares about the customer to put the work that other dealerships were too lazy to do. I couldn’t be happier and would drive the 5 hours all over again just to deal with them More

Helpful 1

Report | Print

The entire team was amazing and very professional. I appreciate everyone staying a later for me due to my schedule……..BUT Mr Archer was the best!!! Charles was very attentive to my needs and made su I appreciate everyone staying a later for me due to my schedule……..BUT Mr Archer was the best!!! Charles was very attentive to my needs and made sure things ran smoothly for me. He was very knowledgeable about the cars I was interested in. On top of all of that he is an impeccable dresser!!!! The best experience ever…. Thanks again!!! You are Amazing!!!! More

Helpful 1

Report | Print