James Barnes
James Barnes at Casey Kia
Refer Me

James Barnes | Page 2

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
4.9
145 Reviews

Dealership Experience

5 yrs

Languages Spoken

English English

4.9

145 Reviews

Write a Review

145 Reviews of James Barnes

March 22, 2023

Dealership Rating
Employee Rating

The entire team was amazing and very professional. I appreciate everyone staying a later for me due to my schedule……..BUT Mr Archer was the best!!! Charles was very attentive to my needs and made su More

by Enigea75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer , Albert “AJ” Jackson, Hugh Mitchener

Mar 24, 2023

Casey Kia responded

WOW!!! Thank you so much Ebony for the five-star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 14, 2023

Dealership Rating
Employee Rating

Honestly charles was so sweet the entire process of buying my car. It was a long process due to miscommunication with the bank but he constantly made sure i was good and was happy with my choice. i wou More

by madisonlawson82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Albert “AJ” Jackson

Mar 17, 2023

Casey Kia responded

Thank you so much Madison for the four-star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 04, 2023

Dealership Rating
Employee Rating

Charles and Casey family are beyond fantastic! Great service and easy to work with. Will recommend Charles and Casey to any friends in need More

by Stowersm42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Albert “AJ” Jackson

Feb 06, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 03, 2023

Dealership Rating
Employee Rating

Charles was professional and provided the most genuine customer service. He understood what I needed in purchasing a vehicle and he worked within my guidelines. More

by Sherman Watkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Joey Duncan, Shannon Lavender

Feb 06, 2023

Casey Kia responded

Thank you so much Sherman for the five star review! We are extremely grateful for the opportunity to earn your business. Thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 15, 2023

Dealership Rating
Employee Rating

I would 100% recommend going to this man. Most important part of customer service is being treated with respect, patience, and being informative. I've only known Charles for a little bit, but More

by Kheemotherapy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Jan 16, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 27, 2022

Dealership Rating
Employee Rating

Charles and the Casey Kia team were fantastic. They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles More

by Fahey.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer , Albert “AJ” Jackson, Aaron McGiffin

Dec 28, 2022

Casey Kia responded

Thank you so much Kevin for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2023 KIA Sportage Hybrid. Also thank you for the positive endorsement of your experience and my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 03, 2022

Dealership Rating
Employee Rating

It was a painless and seamless visit and transaction. Questions were answered and the process was transparent. More

by SPitzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Aaron McGiffin

Dec 14, 2022

Casey Kia responded

Thank you so much Shaughnessy for the five star review! We are extremely grateful for the opportunity to earn your business on your brand new Sorento. Thank you for your loyalty. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 25, 2022

Dealership Rating
Employee Rating

HELLO WORLD! ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't More

by Alicia Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Dec 02, 2022

Casey Kia responded

Thank you so much Alicia for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 03, 2022

Dealership Rating
Employee Rating

Jacobo Martinez is a great person, not just a great salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've More

by Jason.delossantos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F.

Nov 10, 2022

Casey Kia responded

Thank you so much Jason for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 02, 2022

Dealership Rating
Employee Rating

Perks with the vehicle are great got a great deal for the vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day w More

by Ahliyahg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Fields , Hugh Mitchener

Nov 10, 2022

Casey Kia responded

Thank you so much Ahliya for the positive review! We are extremely grateful for the opportunity to earn your business. I apologize that we were not prepared to complete your paperwork upon arrival. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to improving our process to better serve you in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

2
...

Dealership Inventory (138 Vehicles)

new 2024 Kia Niro car, priced at $31,850
2024 Kia Niro
new
Graphite exterior
Automatic
Front-wheel Drive
new 2023 Kia EV6 car, priced at $55,715
2023 Kia EV6
new
Glacier exterior
Automatic
All-wheel Drive
new 2024 Kia EV6 car, priced at $51,900
2024 Kia EV6
new
Interstellar Gr exterior
Automatic
All-wheel Drive
used 2022 Honda Odyssey car, priced at $32,750
2022 Honda Odyssey
used
N/A exterior
Automatic
Front-wheel Drive
used 2018 Toyota RAV4 car, priced at $20,500
2018 Toyota RAV4
used
N/A exterior
Automatic
Front-wheel Drive
new 2024 Kia Forte car, priced at $25,765
2024 Kia Forte
new
Aurora Blue exterior
Automatic
Front-wheel Drive