Dealership Experience
5 yrs
Languages Spoken
English
145 Reviews
Write a Review145 Reviews of James Barnes
March 22, 2023
The entire team was amazing and very professional. I appreciate everyone staying a later for me due to my schedule……..BUT Mr Archer was the best!!! Charles was very attentive to my needs and made su I appreciate everyone staying a later for me due to my schedule……..BUT Mr Archer was the best!!! Charles was very attentive to my needs and made sure things ran smoothly for me. He was very knowledgeable about the cars I was interested in. On top of all of that he is an impeccable dresser!!!! The best experience ever…. Thanks again!!! You are Amazing!!!! More
Other Employees Tagged: Roberto A. Dial, Charles Archer , Albert “AJ” Jackson, Hugh Mitchener
March 14, 2023
Honestly charles was so sweet the entire process of buying my car. It was a long process due to miscommunication with the bank but he constantly made sure i was good and was happy with my choice. i wou buying my car. It was a long process due to miscommunication with the bank but he constantly made sure i was good and was happy with my choice. i would definitely recommend him to anyone i know buying a car :) More
Other Employees Tagged: Charles Archer , Albert “AJ” Jackson
February 04, 2023
Charles and Casey family are beyond fantastic! Great service and easy to work with. Will recommend Charles and Casey to any friends in need Great service and easy to work with. Will recommend Charles and Casey to any friends in need More
Other Employees Tagged: Charles Archer , Albert “AJ” Jackson
February 03, 2023
Charles was professional and provided the most genuine customer service. He understood what I needed in purchasing a vehicle and he worked within my guidelines. customer service. He understood what I needed in purchasing a vehicle and he worked within my guidelines. More
Other Employees Tagged: Charles Archer , Joey Duncan, Shannon Lavender
January 15, 2023
I would 100% recommend going to this man. Most important part of customer service is being treated with respect, patience, and being informative. I've only known Charles for a little bit, but Most important part of customer service is being treated with respect, patience, and being informative. I've only known Charles for a little bit, but he treated me like family. More
Other Employees Tagged: Charles Archer
December 27, 2022
Charles and the Casey Kia team were fantastic. They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles thoroughly walked me through completing the acquisition, down to what each button on the steering wheel did. If you want a respectful and sincere car-buying experience, go to Casey Kia. More
Other Employees Tagged: Roberto A. Dial, Charles Archer , Albert “AJ” Jackson, Aaron McGiffin
December 03, 2022
It was a painless and seamless visit and transaction. Questions were answered and the process was transparent. Questions were answered and the process was transparent. More
Other Employees Tagged: Roberto A. Dial, Jacob Martinez F. , Aaron McGiffin
November 25, 2022
HELLO WORLD! ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't comfortable with and for that I'm most appreciative with! 😊 More
Other Employees Tagged: Charles Archer
November 03, 2022
Jacobo Martinez is a great person, not just a great salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've had at a dealership. We'll certainly be back! More
Other Employees Tagged: Jacob Martinez F.
November 02, 2022
Perks with the vehicle are great got a great deal for the vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day w vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day with check in hand, tags and titles would be completed but it was not. So we arrive at 12:30am & we didn’t leave until 2pm, once the admin completed the tags and title paperwork. Lastly, I didn’t think the approach of trying to sell me a higher protection on my vehicle after I handed the check over to complete my payment was inappropriate. I did receive a dependable vehicle and I appreciate Casey Kia providing this for me. However, the information stated above left me with an unpleasant experience hospitality wise. More
Other Employees Tagged: Kaitlin Fields , Hugh Mitchener