Roberto A. Dial | Page 17

My wife and I came just to look but hoping they could make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they showed us. At the end of our experience with Casey Kia we would recommend them to all of our friends and we have!!!! We traded in two cars and brought home 2 cars we are very very happy. We also left with new friends....Thank you all so much! Myra & Tiffany Wright More

Helpful 0

Report | Print

Made buying a car a pleasant experience at the end of September. kept working at getting us the deal that worked with our budget. Keep up the great work!!! September. kept working at getting us the deal that worked with our budget. Keep up the great work!!! More

Helpful 0

Report | Print

Pam Lawrence was an excellent sales person. Friendly and kept me informed of the approximate time for each step and even helped me move my belongings from my Sorento (old) to my Rio (new)...and it was full kept me informed of the approximate time for each step and even helped me move my belongings from my Sorento (old) to my Rio (new)...and it was full as it was loaded down with miscellaneous items on the last leg of my move to my new home! More

Helpful 0

Report | Print

I went to purchase a new Sedona. Scott met us in the parking lot, sold us on a used 2010 Sedona with new car warranty. He worked with us explaining the vehicle, gave us a test drive, knew my financial n parking lot, sold us on a used 2010 Sedona with new car warranty. He worked with us explaining the vehicle, gave us a test drive, knew my financial needs and while working with his financial manager - I believe was Chris worked our deal far exceeding my expectations. Everyone catered to my needs, treating us like we were very special. My husband, son and grandkids were also part of my purchasing a vehicle and they included them in every detail of the visit. The kids were shown to an area where they could watch TV and Scott even gave Josh, my grandson, the GEICO - Gecko cardholder off his desk. He fulfilled all of his promises to detail and fill up the vehicle prior to my leaving the lot. Roberto - had all my paperwork ready when we went to sign final papers and they had a tremendous deal. Everything was done in a timely fashion, even though they were short on staff. I would definitely tell all my friends and co-workers about the company. More

Helpful 0

Report | Print

This was the best service I've gotten from any car dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a car the first time. He went above and beyond his duties to find us a safe and reliable vehicle that will grow with our growing family. I would and have recommended Christopher to my friends who are and will be looking for cars. Roberto was also exceptional and the two gave us an amazing PRICE on a used 2011 Kia Sedona with lots of perks, LOVE IT. Thank you guys and we will defiantly come back when we need an upgrade to my husbands vehicle. I want to thank you guys for an amazing deal, just not enough thank you for our vehicle and the deal we got ^_^ More

Helpful 0

Report | Print

It was the best experience i have ever had in buying a car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars wit car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars with in a few months and will go back in the future. we love both our new cars and look forward to doing business in the future again. More

Helpful 0

Report | Print

My girlfriend and I were just going to have an oil change and we came out with a whole new vehicle, a 2011 Kia Soul! Truth be told my girlfriend's 2000 Kia Sportage was on its gasping last breath and it scar and we came out with a whole new vehicle, a 2011 Kia Soul! Truth be told my girlfriend's 2000 Kia Sportage was on its gasping last breath and it scared me to both ride and drive in it. The brakes were nearly non-existent and that was just the tip of the iceberg of needs it was starting have. Tim Lee was amazing and really gave us a comfortable no obligation of our options since we were already thinking of buying something this year it didn't hurt to listen to what he could offer us, he was someone we couldn't help but like and feel that he has a high level of integrity and genuine kind nature which means a lot when a lot of money is on the line. He wanted us to have a safe and affordable deal when we were ready! Next person was the awesome Simone Johnson, she was a gem and made me and my girlfriend feel like we were going to be in good hands and that she'd make sure we got what we needed financially and at a reasonable payment that was perfect for us no pressure at all! BUT the sweetest thing was the treatment we got from Bill Nettles who was doing the oil change along with some other things to the old car, he realized that we were looking around at vehicles and that our old vehicle was at death's door so all he had completed was the oil change but forgone the other stuff to save us money till he was certain that we were taking a new vehicle. He also said that it was probably a good thing to go with a new vehicle cause the one we got is looking bad and not safe to drive off the lot. He'd rather we use the money towards the new Kia then waste it on the old. Turns out the breaks on the old vehicle went out and nearly scared the Kia worker driving it. It was time and we were at the right place with the right people who were nothing but honest, friendly, and very helpful beyond anything I have ever experienced. They have helped us through tough financing issues and were always on our side, even driving all the way to Gloucester to tag on our new license plate. More

Helpful 0

Report | Print