Robert Hepner | Page 24

A Great Experience! We were treated great from the start. Never felt any high pressure. Best experience ever in purchasing a new car. The salesman was very knowledgeab We were treated great from the start. Never felt any high pressure. Best experience ever in purchasing a new car. The salesman was very knowledgeable and friendly. I felt he went out of his way to get us in a vehicle that was exactly what we wanted. We will definitely be repeat customers. The Business Manager Robert Hepner was just as friendly and helpful as John was. More

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No Stress Car Purchasing Experience One of the best experiences we've had, great buy experience. We visit several other dealers but Mike Krul made a big difference in our decision to bu One of the best experiences we've had, great buy experience. We visit several other dealers but Mike Krul made a big difference in our decision to buy a C-Max Hybrid at Carman. He was very professional with NO pressure at all and extremely helpful to explain all the features in the car. Another helpful person was Robert Hepner in the finance who was particularly friendly. It was a pleasure doing business with Carman and definitely I will come again to buy a new or used car in the future. More

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Great experience at Carman Ford Lincoln I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying expe I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying experience and the team at Carman Ford Lincoln could not have made it any better. Prior to driving up to this dealership, I spent several hours at other dealerships being hounded by sales reps who did not know much about the cars they were selling. Lucio, the consultant who took me on the test drive, knew everything about the MXCs and helped recommend what features he thought were/were not necessary. When making my decision to purchase, I felt educated rather than pressured. I also extend many thanks to the folks who stayed almost 2 hours after closing time to help finish the paperwork and give me an orientation lesson on the car’s features (they invited me back for a longer lesson, too, once I’ve had a chance to drive the car for a few days). Couldn’t be happier. More

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Excellent Dealership This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. More

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They provide excellent service Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I e Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I enjoyed the time with them, and they help me find a fantastic car with a good price. More

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Great people The people was great they did everything to get me in the truck that I wanted Thanks again for all your hard work. Keep up the good work. The people was great they did everything to get me in the truck that I wanted Thanks again for all your hard work. Keep up the good work. More

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Total Satisfaction. Great people. Great price, great car! Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Certified Pre-Owned Mustang convertible that I LOVE. Great job, guys, you made it happen! This was my second great Pre-Owned vehicle I bought from Carman. Great people. Great cars. I would recommend this dealership to anyone in search of a fantastic deal on a new or used Ford or Lincoln. -Rich M. More

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My New MKC Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Reall Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Really love the voice activated navigation. More

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Outstanding Experience This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could have done for us. Their friendliness and individual expertise made the entire process hassle free. They made themselves aware of our situation and what our goals and needs were in going forward. They offered up a deal that far exceeded our best expectations and tailored a deal that fit us perfectly. We were truly amazed at the way they put us into a brand new Lincoln MKC. This is our second Lincoln from Carman and there was a good reason we came back. They can certainly count on future repeat business from us. I would like to specifically acknowledge the folks that made this all possible and a special thank you to them: Doug Walton our salesman, Frank Azan and Todd Brabender who helped get everything done and Bob Hepner in Finance who took care of all the necessary paperwork. Too bad they only rank with 5-Stars because as far as we're concerned you earned everyone plus much much more. An outstanding team put is in an outstanding vehicle and we could not be happier with the entire process. More

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My experience at Carman could not have been better. Scott listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, b listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, but they were able to help me get great financing, a good trade-in value, and a comfortable monthly payment. Everyone was extremely friendly and never pushy...it felt like they were all genuinely happy to be at work on a Saturday afternoon helping me out. I've had the vehicle for about a month and couldn't be happier with the purchase or with Scott's customer service! More

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