Robert Hepner | Page 23

Pleasantly Hassle Free I wanted to purchase another Lincoln from Carman based on my previous experience with this dealership. Dan Shine easily got me into what I wanted. I wanted to purchase another Lincoln from Carman based on my previous experience with this dealership. Dan Shine easily got me into what I wanted. More

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A Positive Experience! The Carman team we dealt with certainly knew their product line and were able to field any question or concern we had. Even though it was our first Ca The Carman team we dealt with certainly knew their product line and were able to field any question or concern we had. Even though it was our first Carman experience, they treated us as if we had been valued customers for many years. Gary was a pleasure to deal with, and not only did he provide a much needed orientation session on the workings of our Lincoln MKC, he made sure we knew he would be available for future questions and even set up a 2nd appointment to go over any technical items on the car, should it be necessary. He made us feel very comfortable during the entire process. Frank also took much time with us, and was very understanding when we had a last minute change to the 'agreement'. He worked with us on the change until both parties were satisfied. Bob made the financial part of the sale very easy for us, explaining all the details which gave us a comfortable feel in an area that can sometimes be very disconcerting to buyers. We thank them all for their caring and concern for us as consumers! More

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Great experience at Carman Ford Lincoln My experience at Carman Ford Lincoln was a fantastic one. I went because i was curious about purchasing a used MKZ. I test drove a used 2013 MKZ My experience at Carman Ford Lincoln was a fantastic one. I went because i was curious about purchasing a used MKZ. I test drove a used 2013 MKZ and loved the vehicle, however, the leases on the vehicle I had was not up. I informed the salesman that I would be back once my lease was up in August. The manager then asked if I would be interested in a new for the monthly price I was looking for. At no time were they pushy nor did I feel forced. They came up with a great deal that i could not pass on. I would definitely recommend this dealership to anyone wishing to purchase a vehicle. More

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Best Car Buying Experience My husband and I went to Carmen Lincoln to look at an MKZ. Upon our arrival, Doug Walton greeted us asked us if we had any questions to let him know. My husband and I went to Carmen Lincoln to look at an MKZ. Upon our arrival, Doug Walton greeted us asked us if we had any questions to let him know. It was a great feeling to be able to look at a vehicle and not feel pressured in anyway. He answered all of our questions, so we took a test drive and decided to let them have the opportunity to do the deal if they could give us the deal we were looking for. We told them we did not want to haggle that they had one chance as we had two other places we were going to visit if they could not, as we were in the market to purchase that day. A few minutes later, the deal was done and we were very happy. I can't say enough about the entire team, they all made the experience a great one. I can truly say that I have bought many cars in my lifetime, and this has been the best experience I have had. More

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Very Positive Purchase We purchased a Ford Certified Pre-owned Ford Edge on May 21. We dealt with Greg Grimaldi again. We purchased a new F150 five years ago from Greg. He i We purchased a Ford Certified Pre-owned Ford Edge on May 21. We dealt with Greg Grimaldi again. We purchased a new F150 five years ago from Greg. He is a very friendly, no pressure salesman. We have never dealt with such a nice car salesperson as Greg is. All of the people that were involved with this deal were very friendly & accommodating. I would highly recommend Carman Autogroup for your next auto purchase. Visit the showroom and ask for Greg Grimaldi. More

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awesome I was happy with my visit yesterday thanks to Greg Carraway and Robert Hepner.I did purchase a car and it is the startofmy beginning also they really I was happy with my visit yesterday thanks to Greg Carraway and Robert Hepner.I did purchase a car and it is the startofmy beginning also they really looked out for me and my being. Thanks guys More

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Excellent experience! I really enjoyed this car buying experience. No pressure at all. Austin was very knowledgeable and also friendly. He helped me to find the car I nee I really enjoyed this car buying experience. No pressure at all. Austin was very knowledgeable and also friendly. He helped me to find the car I needed. The experience with the finance person was the best I've had so far. He presented and explained the different options and again with no pressure at all. More

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"Impressed" "Great dealership to work with" Andrea was a pleasure to work with during are purchase of a 2012 ford escape. I would recommend this dealership.THANK "Great dealership to work with" Andrea was a pleasure to work with during are purchase of a 2012 ford escape. I would recommend this dealership.THANKS More

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2015 Navigator Had a great experience with Dan and Robert purchasing a 2015 Navigator L. Ordered the vehicle and got everything we wanted fitting a targeted price. Had a great experience with Dan and Robert purchasing a 2015 Navigator L. Ordered the vehicle and got everything we wanted fitting a targeted price. More

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first ford experience Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind a Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind and a no hassle group. Buying a car is always stressful, but our experience at Carman was actually fun. Austin and Todd, the general sales manager, were very patient and helped us get into the car we needed. We even got a follow up call from Austin the next day thanking us for our business and to remind us we can always stop by if we should have any questions about "My Ford Touch." All around, a pleasant experience. More

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