Rick Valnoski | Page 2

VW Hamilton was the best place I could’ve gone to purchase my first new car. Rick was great and I could tell he genuinely wanted to help me get the vehicle that was best for me. The whole staff was g purchase my first new car. Rick was great and I could tell he genuinely wanted to help me get the vehicle that was best for me. The whole staff was great, wouldn’t have chosen any other dealership. More

by Joshsimpkins Verified Customer Verified Customer

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Excellent customer service and simple process. Rick is exceptionally nice and no pressure made me more comfortable Rick is exceptionally nice and no pressure made me more comfortable More

by AMERMIR Verified Customer Verified Customer

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Great dealership and service center. Baird was great and helped me get the service done quickly as I had a personal emergency. Very nice customer service and friendly staff. Baird was great and helped me get the service done quickly as I had a personal emergency. Very nice customer service and friendly staff. More

by RS Verified Customer Verified Customer

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Every one was very personal and helpful ,my salesman Rick is a great guy very knowledgeable is a great guy very knowledgeable More

by Ziggy ozsvath Verified Customer Verified Customer

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Very professional and great to work with. We were able to test drive with our small children in the car and they offered snacks to them too! We were able to test drive with our small children in the car and they offered snacks to them too! More

by danielle3773 Verified Customer Verified Customer

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Great service and professional staff that goes out of their way to assist customer with any question in regards to service or New vehicle. their way to assist customer with any question in regards to service or New vehicle. More

by LBISURFER64 Verified Customer Verified Customer

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Great dealership. Pete is best salesman man of his word. I was in and out in no time. Excellent experience highly recommend this dealership. Pete is best salesman man of his word. I was in and out in no time. Excellent experience highly recommend this dealership. More

by Mubtagha Verified Customer Verified Customer

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This review is for the management. I recently had my car spark plugs replaced and flushed the coolant and break fluid. Before leaving, I popped up the hood and surprisingly foun I recently had my car spark plugs replaced and flushed the coolant and break fluid. Before leaving, I popped up the hood and surprisingly found a hammer tucked between the battery and the engine air intake system. Brought the hammer inside, gave it to the service manager and told him about the hammer I found in my engine compartment. He took the hammer, and immediately started looking at the paperwork of my car and the name of the technician instead of apologizing to me about the negligence of his technician. He never apologized. At least the other person sitting behind the counter apologized to me. The service manager should be the one apologizing and be courteous to his customer and not one of the employees. I'm not sure what’s going on with the managers of Hamilton VW including the sales manager. They don’t know how to greet their customers or maybe it's just me (us). Last Nov 2022, we bought an ID4 and spent a good time before signing the sales. Surprisingly, we never noticed the the sales manager greeting us when we were at the show room while he passed us multiple times to get a smoke outside. Three times to be exact. At least, he entertained me by watching him going back and forth every time he’s going out to smoke. I have no complaints about the salesman, Rick and Ginny from the service dept. They are great and wonderful people. They always say hi, hello with a smile and will chat a little bit. More

by MEGL102061 Verified Customer Verified Customer

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Very Very friendly Delearship that’s covers Sales and after Sales (Service).Brought 2nd car ID4 for my daughter from them after we Brought Atlas that tells how good this dealership is. Keep up the good w after Sales (Service).Brought 2nd car ID4 for my daughter from them after we Brought Atlas that tells how good this dealership is. Keep up the good work. More

by manjitob Verified Customer Verified Customer

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The experience we had with Hamilton Volkswagen was excellent from start to finish and will recommend them to everyone! Rick was excellent with us and the girl that worked with us signing the papers wa excellent from start to finish and will recommend them to everyone! Rick was excellent with us and the girl that worked with us signing the papers was also a beautiful soul! Thank you for the great treatment 😀 More

by Nelsonmaldonado1158 Verified Customer Verified Customer

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