Richard Tross
Richard Tross at Don Davis Nissan
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Richard Tross

Service Advisor

Don Davis Nissan

1320 East I-20
Arlington, TX 76018

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4.1
22 Reviews

Dealership Experience

5 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

4.1

22 Reviews

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22 Reviews of Richard Tross

April 24, 2024

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Employee Rating

It's taken long then I expect to repair the SUV however I was ready impressed with the repair work. More

by ELBERTPOWELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Vigil

April 21, 2024

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Employee Rating

10+ on the sales side. 7 on the service side have had three trips for a service issue and the issue is still not resolved but the service advisor is still working the is More

by SIMVRX
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2024

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Very slow. I had an appointment at 7am and only had a check engine light tested and I didn’t get my car till 945. Called the advisor with no answer. Was even to More

by RICHIE.VAUGHN25
Service Price Transparency
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Recommend Dealer
No

March 22, 2024

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The problems were fixed and the truck seems to be running great. Everyone is friendly and helpful. More

by PAUL_KASTNER
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Recommend Dealer
Yes

March 16, 2024

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Great customer service. I was in and out. My service advisor was very knowledgeable and updated me on potential hazards about my car maintenance More

by APHIPPS0
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Recommend Dealer
Yes

March 15, 2024

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The issue was not resolved when I initially brought the vehicle in for service. The car was kept for 3 days and nothing was resolved. I returned a month later and the issue was resolved on the first day! More

by Camrygirl
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Jackson

March 13, 2024

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Very helpful in finding what I needed. They were not pushy at all, but once we figured out what I wanted the process was very quick. More

by jaybattle
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Recommend Dealer
Yes

Other Employees Tagged: George Murry, Stephen Nguyen

March 12, 2024

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Everyone was great in getting the job done with such precision and professionalism as always More

by JWILLIAMS689
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Recommend Dealer
Yes

March 12, 2024

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The dealer is very good service. The waiting room is very clean and comfortable. Ie; drinks, magazines etc More

by TINHDINH
Recommend Dealer
Yes

March 11, 2024

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Employee Rating

I was very pleased with the service and great customer service from Don Davis a customer for life. More

by andersongncal
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Recommend Dealer
Yes
1

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