Richard Clark | Page 2

Easy to make appointment, friendly and helpful service advisor, car was ready on time- only issue was waited too long for them to bring me the car once at the service center for pick up- I thought they lo advisor, car was ready on time- only issue was waited too long for them to bring me the car once at the service center for pick up- I thought they lost my car. More

by gregh4 Verified Customer Verified Customer

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This is the second time I worked with Rich and I buy a car at teh Santa Monica dealership. He has been very good to me and teh best sale person I've ever deal with car at teh Santa Monica dealership. He has been very good to me and teh best sale person I've ever deal with More

by JAVIERSMCAL Verified Customer Verified Customer

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Great experience with Rich Clark. I recommend him to anyone. Great Bloke. Really nice guy to buy a used car from. Knows the product. Super nice guy, no pressure, but nows the product I recommend him to anyone. Great Bloke. Really nice guy to buy a used car from. Knows the product. Super nice guy, no pressure, but nows the product he was presenting, a used 228i, which I bought. Just a nice family guy. Respect. Also Henry in finance. He made it pleasant to take care of 20 pages of paperwork. He is great to work with. Good sense of humor. Great coffee All in a great experience. These guys are pros. I recommend them to anyone buying a BMW, mine is used but it feels like new More

by GREGLANEY Verified Customer Verified Customer

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I had a positive experience at this dealership and it handled all the vehicle’s requirements properly with the exception of needing to check the vehicle’s computer system for the tire pressure requiremen handled all the vehicle’s requirements properly with the exception of needing to check the vehicle’s computer system for the tire pressure requirements and plugging in the correct service maintenance requirente when deemed necessary. More

by RBSUNSET123 Verified Customer Verified Customer

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Love auto reminders for service through app notifications and direct access to scheduling an appt. I was running late and called to let them know and it was no big deal. Super convenient having Uber availabl and direct access to scheduling an appt. I was running late and called to let them know and it was no big deal. Super convenient having Uber available too. More

by chrispegula Verified Customer Verified Customer

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I have been a customer at Santa Monica BMW for the past 3 yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technician yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technicians are the best in the business and always go above and beyond! My 5 series has 118k and drives like it’s brand new straight from the factory! It’s like having your own professional pit crew and im the formula 1 driver!! 🏁🏎️ More

by MARK.LEDERMAN Verified Customer Verified Customer

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It seems to me, Bill was not helpful at all dealing with my extended warranty that covers most of the repairs and refused to look at my coverages that are written black and white in my contract. A very rude my extended warranty that covers most of the repairs and refused to look at my coverages that are written black and white in my contract. A very rude man and as far as his competency representing your BMW customer service, has a very short temper! Pascal J. Nabet More

by PASCALNABETMEYER Verified Customer Verified Customer

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Richard was extremely helpful. It was a real pleasure. Would recommend him and the dealership. Looking forward to my first BMW experience. It was a real pleasure. Would recommend him and the dealership. Looking forward to my first BMW experience. More

by BARRYHBROWN Verified Customer Verified Customer

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Fast, friendly service! Great job re-aligning my wheels. Very communicative. Thank you for the service! Great job re-aligning my wheels. Very communicative. Thank you for the service! More

by DEE Verified Customer Verified Customer

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The absolute best auto buying experience I have ever had! Mike and his team were incredible Mike and his team were incredible More

by CHRISTOPHER.DAILY Verified Customer Verified Customer

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