62 Reviews
Write a Review62 Reviews of Richard A.
March 26, 2024
Great service. Purchased a Mazda CX-30, Richard Atherton was the sales consultant. He was honest not pushy and gave me a great deal. The sale went smooth, with no h Purchased a Mazda CX-30, Richard Atherton was the sales consultant. He was honest not pushy and gave me a great deal. The sale went smooth, with no hassle. Strongly recommend them. More
Other Employees Tagged: John Serafin
March 19, 2024
All Help was professional and courteous. Used cars for sale were in nice condition. Selection was very good. My husband and I were disappointed in the truth of advertising. The vehicle we wa Used cars for sale were in nice condition. Selection was very good. My husband and I were disappointed in the truth of advertising. The vehicle we wanted to purchase was clearly advertised as certified vehicle but when we questioned our sales person he said it was pre-certifiable and that it would cost another $899 if we wanted to certify. This is not what we understand the Mazda certification to be. I will say that the sales team was accommodating and waived the certification cost. Next we went to finance part of the vehicle. We have excellent credit and we should have received 7.9% interest fee as advertised on your website the day we were financing for excellent credit but 8.5% was the best that they would do. Unfair with our credit score. We were told by Manny in finance that it was based on the risk of the car when we were only financing less than half of the sell price. So basically I give your dealership an average score because the people were all professional but the advertising practices are unfair to all consumers. BTW when we test drove the car our sales person and I noticed a thumping when the brakes were applied. We asked to have it check out. When we picked up the car I asked if the brakes were checked for the noise. The technician said that it was oxidation on he rotors. After driving the car the thumping noise did not go away so now we are bring the car in for service. I appreciate the fast accommodation but wish this was looked at a little more carefully before we picked up the car. We went looking at several Mazda dealers. To be honest others engaged in "creative advertising" but not all. It was refreshing to work with some dealers that was upfront about all cost. It might be something that Brightbay may want to consider. I would recommend your dealership to others and already have. It would be nice to simplify the process. Thank you for listening More
Other Employees Tagged: John Serafin, Thomas Banville
March 09, 2024
All employees are really friendly and supportive, including Anastasia for Mazda emplyee. Explanation was clear and process is simple. including Anastasia for Mazda emplyee. Explanation was clear and process is simple. More
Other Employees Tagged: Anastasiia Kirianova
March 03, 2024
they made my experience very easy and were very helpful explaining everything about my new car lease explaining everything about my new car lease More
Other Employees Tagged: Richard Mounce
February 11, 2024
Bright Bay Mazda is a non hassle easy friendly way to shop and purchase your new Mazda. Very friendly professional staff everyone can help you or help you find who you came in to see. Everything was up f shop and purchase your new Mazda. Very friendly professional staff everyone can help you or help you find who you came in to see. Everything was up front from the beginning. Will never buy another car anywhere else on Long Island. Now that’s helping your community More
Other Employees Tagged: John Serafin, Victor Ayala, Thomas Banville, Richard Mounce, James Britch
January 25, 2024
It was a pleasure buying a car from Bright Bay Mazda everything was straight up front no hassles no pressure and the best price. I’m a customer for life. Thank you Victor you were a great help. everything was straight up front no hassles no pressure and the best price. I’m a customer for life. Thank you Victor you were a great help. More
Other Employees Tagged: Victor Ayala, Thomas Banville, Richard Mounce, Christopher Lico, James Britch
January 22, 2024
A pleasure buying a car at Bright Bay Mazda, no hassles no hidden fees everything was straight up honest. Victor and Manny were fantastic I am a customer for life. no hidden fees everything was straight up honest. Victor and Manny were fantastic I am a customer for life. More
Other Employees Tagged: Victor Ayala, Thomas Banville, Richard Mounce, Christopher Lico, James Britch