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John Serafin
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49 Reviews
49 Reviews
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49 Reviews of John Serafin
April 03, 2024
Rich our sales rep was wonderful, knowledgeable and friendly. There was no pressure to purchase a vehicle and found the whole experience to be outstanding. friendly. There was no pressure to purchase a vehicle and found the whole experience to be outstanding. More
by Canyonwitch
Verified CustomerOther Employees Tagged: Richard A.
Helpful 
March 26, 2024
Great service. Purchased a Mazda CX-30, Richard Atherton was the sales consultant. He was honest not pushy and gave me a great deal. The sale went smooth, with no h Purchased a Mazda CX-30, Richard Atherton was the sales consultant. He was honest not pushy and gave me a great deal. The sale went smooth, with no hassle. Strongly recommend them. More
by chrisv1081
Other Employees Tagged: Richard A.
March 19, 2024
All Help was professional and courteous. Used cars for sale were in nice condition. Selection was very good. My husband and I were disappointed in the truth of advertising. The vehicle we wa Used cars for sale were in nice condition. Selection was very good. My husband and I were disappointed in the truth of advertising. The vehicle we wanted to purchase was clearly advertised as certified vehicle but when we questioned our sales person he said it was pre-certifiable and that it would cost another $899 if we wanted to certify. This is not what we understand the Mazda certification to be. I will say that the sales team was accommodating and waived the certification cost. Next we went to finance part of the vehicle. We have excellent credit and we should have received 7.9% interest fee as advertised on your website the day we were financing for excellent credit but 8.5% was the best that they would do. Unfair with our credit score. We were told by Manny in finance that it was based on the risk of the car when we were only financing less than half of the sell price. So basically I give your dealership an average score because the people were all professional but the advertising practices are unfair to all consumers. BTW when we test drove the car our sales person and I noticed a thumping when the brakes were applied. We asked to have it check out. When we picked up the car I asked if the brakes were checked for the noise. The technician said that it was oxidation on he rotors. After driving the car the thumping noise did not go away so now we are bring the car in for service. I appreciate the fast accommodation but wish this was looked at a little more carefully before we picked up the car. We went looking at several Mazda dealers. To be honest others engaged in "creative advertising" but not all. It was refreshing to work with some dealers that was upfront about all cost. It might be something that Brightbay may want to consider. I would recommend your dealership to others and already have. It would be nice to simplify the process. Thank you for listening More
by nscavyrp
Other Employees Tagged: Thomas Banville, Richard A.
March 06, 2024
Thomas was a great sales rep. Not pushy. Transaction went smooth. No pressure at all. Not pushy. Transaction went smooth. No pressure at all. More
by winter_ny
Other Employees Tagged: Thomas Banville
March 01, 2024
It was a very good experience and it was so effortless as well, very satisfied well, very satisfied More
by gaston_debiassi
Other Employees Tagged: Christopher Lico
February 11, 2024
Bright Bay Mazda is a non hassle easy friendly way to shop and purchase your new Mazda. Very friendly professional staff everyone can help you or help you find who you came in to see. Everything was up f shop and purchase your new Mazda. Very friendly professional staff everyone can help you or help you find who you came in to see. Everything was up front from the beginning. Will never buy another car anywhere else on Long Island. Now that’s helping your community More
by ANGELOCERNIGLIA63
Other Employees Tagged: Victor Ayala, Thomas Banville, Richard A., Richard Mounce, James Britch
December 29, 2023
Great experience. Love the video showing us what is being done.The Communication is great. Love the video showing us what is being done.The Communication is great. More
by ISLESFAN0923
Other Employees Tagged: Christopher Lico
December 16, 2023
The service received at Bright Bay was outstanding, as always. I was kept apprised at all stages. The staff is friendly and very helpful. always. I was kept apprised at all stages. The staff is friendly and very helpful. More
by tnewsome
Other Employees Tagged: Victor Ayala
November 30, 2023
the entire staff was excellent. work done was corrected and in a timely manner. the people that work there are awesome work done was corrected and in a timely manner. the people that work there are awesome More
by jimmyblues
Other Employees Tagged: Richard A. , brett hoyt
