Richard Mounce

Getting into a new lease at Bright Bay Mazda is always a pleasure. Everyone is always professional. I highly recommend this dealership. pleasure. Everyone is always professional. I highly recommend this dealership. More

by KAR991 Verified Customer Verified Customer

Helpful 0

Report | Print

This was the second car I bought from Richard Mounce. He is great to work with. I feel I got a fair deal on a nice vehicle. Bought the CX5. They had a good selection. I was able to get the color I wanted He is great to work with. I feel I got a fair deal on a nice vehicle. Bought the CX5. They had a good selection. I was able to get the color I wanted without having to pay for a sun roof I did not want. More

by MIJIMUNO Verified Customer Verified Customer

Helpful 0

Report | Print

Usually the service dept is excellent but this time was weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service coun weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service counter; one was helping the guy and the other was doing something on the computer. It took longer than it should have for someone to even say “we’ll be right with you” and when they did they said the other person who was with someone would be right with me. The customer was asking a series of questions and only at that point did the other person say, ok, I’ll help you. Just all very odd. Then when I picked up the car, the person barely made eye contact with me and rushed me out. Overall strange. I hope it doesn’t happen again. More

by TLECH Verified Customer Verified Customer

Helpful 0

Report | Print

was looking for salesman that didn't give any xx and wanted to sale a car wanted to sale a car More

by KOTOOLE0 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent experience didn't get frustrated when it came to negotiations. He was overall very personable and helped with everything to negotiations. He was overall very personable and helped with everything More

by TYLERTANGEN17 Verified Customer Verified Customer

Helpful 0

Report | Print

This is my 4th car from this dealer and my 3rd car from Rich. Everyone is always nice, professional, and down to earth. I never feel pressured and that is why I keep coming back! Rich. Everyone is always nice, professional, and down to earth. I never feel pressured and that is why I keep coming back! More

by calvanoc1 Verified Customer Verified Customer

Helpful 0

Report | Print

It has always been a pleasure to work with Rich Mounce at Bright Bay Mazda Iam now in my fourth cx5 and my wife is in her fourth Mazda. Bright Bay Mazda Iam now in my fourth cx5 and my wife is in her fourth Mazda. More

by ALLOYMETALWORKS Verified Customer Verified Customer

Helpful 0

Report | Print

Had to bring Mazda 3 back one day after purchase account rear camera problems, camwera was blurry. The problem was quickly resolved, need new lens. rear camera problems, camwera was blurry. The problem was quickly resolved, need new lens. More

by JESERTIC Verified Customer Verified Customer

Helpful 0

Report | Print

they made my experience very easy and were very helpful explaining everything about my new car lease explaining everything about my new car lease More

by RWAYMAINT Verified Customer Verified Customer

Helpful 0

Report | Print

Always helpful and professional. We just purchased our car off lease and couldn’t be happier. We just purchased our car off lease and couldn’t be happier. More

by ROSEN5 Verified Customer Verified Customer

Helpful 0

Report | Print